Remote Tier 2 Technical Support Engineer

Tier 2 Technical Support Specialist- Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $7.00 / hour Description About the Client Our client is an IT services and cybersecurity company that helps businesses manage their technology environments, protect their systems,...

Magic is seeking an experienced Tier 2 Technical Support Specialist to independently manage routine technical issues with a security-first mindset. You will support users across Windows, macOS, Microsoft 365, Google Workspace, and related systems, ensuring issues are properly documented, resolved, or escalated. This role emphasizes hands-on troubleshooting,...

Afni, Inc. in the Philippines seeks a Tier 2 Application Support specialist to provide advanced technical assistance for studio partners, focusing on diagnosing and resolving hardware, software, and network issues remotely.You will serve as the escalation point for issues beyond Tier 1, document resolutions, and collaborate with Tier 1 and other teams to...

Bayanihan Partners is recruiting a Tier 2 Application Support Specialist to support Ultimarii Studio, a cloud-hosted SaaS platform that uses retrieval-augmented generation (RAG), agentic workflows, large language models (LLMs), and customer knowledge sources to produce research-driven drafting and analysis outputs. You will diagnose application, data,...

MiIT Limited is seeking a Remote Tier 2 IT Support Technician to handle escalated issues for New Zealand clients during NZ business hours, from a Philippines-based home setup. You will troubleshoot complex networking, servers, firewalls, and Microsoft environments with a clear path to Tier 3. The role requires MSP background, 2–3 years in service desk,...

Avensys Consulting Pte Ltd is seeking a Technical CSR 1 in the Philippines. The role provides support on product operations and handling interactions from merchants, Relationship Managers, internal staff, and third-party partners.Responsibilities include resolving end-user issues across hardware, software, and networking, processing merchant data, and...

Concentrix is hiring a Cloud Support professional in the Philippines to provide Tier 1/2 production support for the client's AWS environment (Amazon Connect and AWS services), performing incident triage, diagnosis, and resolution within SLA.You will handle standard service requests, maintain the knowledge base, escalate complex issues to the Senior...

The Technical Support Specialist at The Methodical Group provides Tier 3 customer-facing application support, owning complex software issues through resolution. It emphasizes backend investigation, SQL analysis, configuration, and clear customer communication.This fully remote role requires strong English, a customer-first mindset, and collaboration with...

We’re Hiring: Tier 2 Technical Support Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!Join our team at Cloudstaff, the #1 workplace everywhere! Role : Tier 2 Technical SupportWork Arrangement : Work From OfficeLocation : Philippines - Quezon CitySchedule : Morning Shift Job...