Manager, Operational Risk

1 week ago

Quezon City, Philippines Manulife Full time

Overview

Manager, Operational Risk & Resilience Oversight

Location: Manulife, Quezon City, National Capital Region, Philippines

Responsibilities
  • Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities such as risk and control assessments (RCSA) performed by business owners.
  • Understand operational risk domains and independent control design assessment, including third party risk, business continuity, change management, and disaster recovery.
  • Evaluate and identify non-compliance with standard requirements and escalate to direct managers in a timely manner.
  • Evaluate and recommend new controls where gaps have been identified.
  • Review and assess incidents and operational loss events, perform root cause analysis, and ensure that management logs them timely and that issues and corrective action plans (CAPs) are developed and implemented within deadlines.
  • Perform thematic reviews across businesses or segments, raise potential enterprise-level problems, and propose action plans accordingly.
Required Qualifications
  • Minimum 3-5 years of experience in operational risk management, or related fields such as audit and/or compliance.
  • Strong knowledge of operational processes, risks, and controls.
  • Knowledge of operational risk domains and independent control design assessment—third party risk, business continuity, change management, and/or disaster recovery.
  • Broad knowledge of financial services/insurance business and related products.
  • High proficiency in MS Office products and data analytics tools is a plus.
Working Arrangement

Hybrid

About Manulife

Manulife Financial Corporation is a leading international financial services provider. To learn more about us, visit Manulife’s website.

Equal Opportunity

Manulife is an Equal Opportunity Employer. We embrace diversity and are committed to fair recruitment, retention, advancement and compensation without discrimination on protected characteristics. A Human Resources representative will assist applicants who request reasonable accommodation during the application process. To request accommodation, contact

#J-18808-Ljbffr

  • Manager of Operational Risk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Financial Full time

    OverviewThis position Manager - Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight, with matrix reporting to the Asia Regional Operational Risk Management team. This position is part of the second line of defense - Independent Risk Management function and will support the first line of...

  • Manager, Operational Risk

    3 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Financial Full time

    The Manager, Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight. This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by the first...

  • Manager, Operational Risk

    2 weeks ago

    Quezon City, National Capital Region, Philippines Manulife Financial Full time

    OverviewThe Manager, Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight. This position is part of the second line of defense - Independent Risk Management function and will support the first line of defense businesses to ensure that operational risk management tools are effectively used by...

  • Operations Risk

    5 days ago

    Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per year

    We are looking for an Operations Risk Analyst to join our new business at MBPS. In this role, you are expected to assist with initiatives or work that drive the controls improvement program across Asia, and collaborate with markets to identify gaps, understand existing processes, risks and controls.Position Responsibilities:Planning, organizing and...

  • Manager of Operational Risk

    1 week ago

    Quezon City, Philippines Manulife Financial Full time

    Overview This position Manager - Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight , with matrix reporting to the Asia Regional Operational Risk Management team . This position is part of the second line of defense - Independent Risk Management function and will support the first line of...

  • Manager of Operational Risk

    3 days ago

    Quezon City, Philippines Manulife Full time

    Overview Manager of Operational Risk & Resilience Oversight — Manulife, Quezon City, National Capital Region, Philippines Responsibilities Actively participates in providing effective oversight and challenge over the risk domains (business continuity, third party risk, or change risk) and governance activities (risk and control assessments (RCSA),...

  • Manager of Operational Risk

    2 weeks ago

    Cebu City, Central Visayas, Philippines Company 81 - Manulife Data Services Inc. Full time

    OverviewThis position Manager - Operational Risk & Resilience Oversight role reports directly to the Head of ORRO Governance & Risk Program Oversight , with matrix reporting to the Asia Regional Operational Risk Management team . This position is part of the second line of defense - Independent Risk Management function and will support the first line of...

  • Operations Risk Analyst

    1 week ago

    Quezon City, Philippines Manulife Full time

    Overview Join or sign in to find your next job. We are looking for an Operations Risk Analyst to join our new business at MBPS. In this role, you are expected to assist with initiatives or work that drive the controls improvement program across Asia, and collaborate with markets to identify gaps, understand existing processes, risks and controls. Location:...

  • Operational Risk Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeRisk Full time ₱4,920,000 - ₱6,126,000

    Senior Risk and Control Analyst">As a senior risk and control analyst, you will be responsible for providing support to the global wealth asset management risk groups in managing operational risks. This includes consolidating and reporting incidents, issues, and actions as well as aggregating metrics such as key risk indicators across various business...

  • Head of Operations

    6 days ago

    Quezon City, Philippines Artex Risk Solutions Full time

    Overview Artex Risk Solutions is seeking an experienced Head of Operations to join our EMEA team. In this role, you will act as the central point of contact for all EMEA jurisdictions, driving the execution of the Global COO’s strategy while shaping the long-term operational vision. You will support the Artex COO in achieving the objectives of the Artex...