Product Trainer
1 week ago
Position: Product Trainer Hours per week: 40 Hrs/week Schedule: TBD Responsibilities Design, develop, and deliver training programs focused on product knowledge, customer service skills, and operational procedures. Conduct training sessions for new hires and existing employees to ensure up‑to‑date product understanding. Collaborate with operations and quality teams to identify training needs and performance gaps. Develop training materials, manuals, e‑learning modules, and assessments to enhance learning experiences. Monitor trainee progress through evaluations, feedback, and performance assessments. Work closely with product and client teams to stay updated on product changes, new features, and industry trends. Implement effective training methodologies to improve knowledge retention and application. Conduct refresher training sessions to reinforce best practices and address identified weaknesses. Maintain training records and prepare reports on training effectiveness and employee performance. Provide one‑on‑one coaching and mentoring to team members as needed. Qualifications Minimum 2–3 years of experience in training or learning and development within a BPO or customer service environment. Must have remote training experience. Experience in solar energy is preferred. Residency in Bulacan, Philippines is a plus. Strong understanding of adult learning principles and training methodologies. Excellent communication, presentation, and facilitation skills. Ability to create engaging training materials and adapt content for different learning styles. Experience with e‑learning platforms, LMS tools, and virtual training techniques. Strong problem‑solving skills and ability to assess training effectiveness. Ability to work in a fast‑paced, dynamic environment with evolving product offerings. Bachelor's degree in Education, Communications, Business, or a related field is preferred. Preferred Skills Experience training remote teams in a BPO setting. Familiarity with customer service tools, CRM systems, and call center technologies. Knowledge of performance coaching and employee development strategies. Ability to analyze data and provide insights for continuous improvement. #J-18808-Ljbffr
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Product Trainer
2 weeks ago
, Pampanga, Philippines CO Careers Full timeJoin to apply for the Product Trainer role at CO Careers . Quick Rundown: We’re looking for a dynamic trainer to shape the skills and success of our employees. If you have a passion for training, an ability to engage learners, and a solid grasp of facilitation techniques and instructional design, we’d love to meet you! Position Title: Product Trainer...
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Product Trainer
2 weeks ago
, Pampanga, Philippines CO Careers Full timePosition Title: Product Trainer (Healthcare) Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35, Philexcel Business Park, Clark, Pampanga Quick Rundown We are seeking a Product Trainer to design and deliver training programs, create instructional materials, and coach employees on procedures and...
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Product Trainer
5 days ago
, Metro Manila, Philippines Rippedboxstation Full timePosition: Product TrainerNumber of hours: 40 Hrs/weekSchedule: TBD Job Summary We are looking for a highly skilled Product Trainer to develop and deliver training programs that enhance the knowledge and skills of customer service representatives in a BPO environment. The ideal candidate will be responsible for onboarding new hires, providing ongoing product...
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Technical Product Trainer
2 days ago
Quezon Ave, Quezon City, Metro Manila, Philippines Hummingbot Full time ₱1,500,000 - ₱3,000,000 per yearCompany Description Hummingbot FoundationNot-for-profit foundation that coordinates community maintenance of the Hummingbot open source software, freely available under the Apache 2.0 license.Our mission is to democratise algorithmic trading. Together, we make sophisticated high-frequency trading strategies freely available to everyone in the world. Job...
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Product Trainer
3 weeks ago
, Pampanga, Philippines DCD Foods Franchising Corp Full timeDescription Conduct training sessions for new and existing customers on product usage and features. Develop and maintain training materials, documentation, and resources for diverse audiences. Assist in the creation of online learning modules and instructional guides. Evaluate the effectiveness of training programs and modify content as necessary....
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Urgent-Sales Trainer
2 days ago
A. S. Fortuna St, Mandaue City, Cebu, Philippines Yeetiq Full time ₱30,000 - ₱60,000 per yearCompany Description We are committed in finding great people, simplifying processes and maximizing performance. We bank on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork. -Yeetiq Job Description We are looking for a Sales/Product Trainer to design and deliver training...
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Philippines EXL Full time ₱1,200,000 - ₱2,400,000 per yearDescriptionPerformance parameters:· Excellent classroom management and training effectiveness· Timely compliance and proper documentation of coaching and feedback forms· Assess, evaluate and analyze training needs through follow-up sessions· Strict compliance to client and organizational rules and directives· Maintain customer relations at a...
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Philippines EXL Service Full time ₱1,200,000 - ₱2,400,000 per yearJob Description: The Lead Assistant Manager for Process Training plays a pivotal role in ensuring the effectiveness and consistency of training delivery across the assigned process. This role is responsible for managing a team of process trainers, driving performance through coaching and mentoring, and ensuring alignment with business goals. The position...
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Implementation Services Technical Trainer
2 days ago
Manila, Manila, Philippines (Hybrid) Five9 Full time $60,000 - $80,000 per yearJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Implementation Services Technical Trainer
3 weeks ago
, Metro Manila, Philippines Five9 Full timeImplementation Services Technical Trainer Overview Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Five9 values teamwork, diversity, and an inclusive environment to empower employees to be their authentic selves. The Implementation...
