Technology Manager
3 months ago
Come join us in driving innovation and ensuring seamless operations through strategic IT management.
As our Technology Manager, you will oversee all aspects of the hotel's technological infrastructure and systems, both hardware and software, ensuring optimal functionality, security, and support for both staff and guests. This role involves strategic planning, implementation, maintenance, and enhancement of IT resources to meet operational needs and enhance guest experience. Inspired by the Hotel’s vision and mission, your strong leadership and charismatic presence will foster team development and innovation within our dynamic hospitality environment, driving excellence and success.
Essential Duties
• Deploy, configure, and maintain servers, network devices, and IT infrastructure components;
• Manage hotel network infrastructure, including LAN, WAN, wireless networks, and VPN connections;
• Coordinate with vendors for ISP, PMS, POS, IPTV, IP PBX, and other software to ensure integration and functionality;
• Implement security measures to protect systems and data; conduct regular audits to mitigate risks;
• Provide technical support to staff and guests; conduct training on IT procedures and security protocols;
• Plan and execute IT projects to improve operational efficiency and guest satisfaction;
• Oversee CCTV system installation, maintenance, and compliance with legal regulations;
• Manage vendor relationships, negotiate contracts, and oversee software license inventory;
• Stay updated on emerging technologies and recommend upgrades and improvements; and,
• Develop and manage the technology budget to ensure cost-effectiveness.
Qualifications:
• At least 3 years of experience as a Technology Manager/supervisor or similar role, preferably in hospitality and tourism industry or equivalent field
• In-depth knowledge of IT infrastructure and network administration
• Strong leadership skills with the ability to manage a team and collaborate across departments
• Excellent analytical and problem-solving abilities
• Bachelor’s degree in Computer Science, Information Technology, or a related field
Benefits:
• Competitive compensation package
• Opportunity to work in a dynamic and innovative environment
• Career growth and professional development opportunities
• Collaborative and supportive team culture focused on excellence
• Communication allowance
Apply Today and Elevate Your Career in Hospitality Technology
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