Senior Loan Processor

Senior Loan Processor (AU Mortgage, WFH) Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT) What are we looking for? The purpose of a Senior Loan Processor is to assist Australian mortgage brokers with administrative tasks to prepare, process and track loan applications. The role requires you to communicate with stakeholders, prepare documentation, keep systems and CRMs updated, and follow a loan application from pre‑submission to post‑approval within required timeframes. This role also contributes to making the overall customer experience smooth and streamlined. Skills Required Certificate IV Financing & Mortgage Brokering Bachelor's Degree in a relevant course 2+ years of experience in Australian mortgage broking industry specializing in AU loan processing Experience in using aggregators CRM such as MyCRM, Infynity, Mercury Nexus, Flex or Salestrekker or other CRM Software in the mortgage broking industry Proficient in using IT software, Google Workspace and/or Microsoft Office including Gmail or Outlook Experience using Project/Task Management Tools (Monday.com, Trello, Airtable, Asana etc) What will you do? Document management (collecting, renaming, organising, following up sensitive supporting documentation) NCCP Compliance checks and transcribing notes from summaries to detailed responses Calculate income for both PAYG and Self‑Employed applicants Understand and interpret complex financials (Self‑employed, trusts and company) Complete lender servicing calculators Data entry of client information to MyCRM (LMG CRM system) Data entry of a loan application into MyCRM and Apply Online (AOL), Simpology, or direct to the lender Living expense analysis Assist in researching lenders who have a specific policy to suit the client’s requirements Generate application paperwork, including those for the First Home Buyers and Discharge forms Order valuations based on the information provided, understand different types of valuations and communicate with valuation firms Price requests across multiple lenders for new applications and settled loans Generate comprehensive credit reports and interpret them Assist in mitigating MIRs, Conditional Approvals and Settlement Conditions Cross‑check approval and settlement documents to ensure details match client requirements per submission Ensure settlement occurs on time and meets crucial deadlines Initial exposure to complex loan structures and types (multiple applicants, multiple securities, SMSF, company and trust lending, etc) Benefits One‑month paid training program to help you get up to speed and excel in your role Competitive salary package and annual performance review, monthly rewards and recognition program Opportunity to attend events and travel to Australia Chance to earn your CERT IV in Mortgage Broking and Finance Access to knowledge base tools, resource center and training library Mandatory Government Benefits and 13th Month Pay Leave credits and conversion to cash of unused sick leave, paid quarterly Access to Emergency and Bereavement Leave Financial Perks Access to a Financial Assistance Program through a leading FinTech Company in the Philippines Earn as much as PHP 21,000 referral bonus Work‑Life Integration And Perks Remote learning and employee development activities, wellness sessions and health talks, virtual team games and contests (Trivia, TikTok, Photo Challenges) Regular company‑wide events, engagement activities, and a culture valuing work‑life balance Employee‑wellbeing office facilities (Gym, Wellness Room, Childcare Facility, Entertainment Room, World‑class Training Rooms) Cafeteria with affordable food concessionaire partners Complimentary coffee and ice cream every day Sleeping quarters and shower rooms for comfort and convenience Prime Location Conveniently located at Mega Tower, EDSA — the heart of Metro Manila Equal Employment Opportunity Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. #J-18808-Ljbffr