Service Advisor GJ/PMS

2 weeks ago

Calamba, Philippines Grand Canyon Multi-Holdings, Inc. Full time

DUTIES AND RESPONSIBILITIES OF MANPOWER REQUEST:

  • Greeting customers
  • Consulting technicians about needed repairs and alternatives that can be offered in place of expensive repairs;
  • Answering customer questions about service outcomes and consulting with technicians when necessary
  • Informing customers about potential cost savings and warranty protections
  • Assisting customer with deciding to fix their car through Mitsubishi Calamba Dealership
  • Overseeing and managing the service centers scheduling and workflow
  • Informing customer of changes in service or when their vehicle is ready to be picked up
  • Prepare and calculates estimates PMS/General Repair/
QUALIFICATIONS:
  • Male/Female, Graduate of any 4 year College
  • w/SAP knowledge is an advantage
  • Auto Service Advisor Experience is an advantage
  • Excellent customer service skills and auto knowledge is a must
  • Computer literate and strong communication skills
  • Ability to work in fast paced environment/ able do multi tasking with a minimal supervision
  • with drivers license
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