Remote Technical Support

MCI is seeking skilled Remote Technical Support Representatives to provide technical assistance and troubleshooting for diverse clients. You will respond to inquiries, diagnose hardware/software/network issues, and guide customers through solutions with patience and professionalism. Strong English proficiency is required, and applicants must reside within...

MicroSourcing is seeking a Technical Support Representative to engage with customers remotely from the Philippines. You will handle technical support across hardware and software, manage account configuration, and collaborate with cross-functional teams.The role emphasizes out-of-hours support, fast resolution, and becoming a subject matter expert for...

Aidey is a Philippines-based, AI-first BPO partnering with Shopify platform clients. We seek a Technical Support Specialist focused on prompt, high-quality responses to customer inquiries and personalized support. You will adapt to customer needs, avoiding scripts, and contribute to a small, fast-paced startup team. Fresh graduates are welcome; the role...

Outsource Access, Inc. is seeking a remote IT support specialist to keep franchise operations online across locations. You’ll diagnose network, hardware, and SaaS issues, guide non-technical staff, and own tickets from start to finish. This role requires strong remote work setup, excellent documentation, and collaboration with vendors. You’ll use...

Boldr is seeking a Senior Technical Support Advocate in a remote capacity from the Philippines. You will provide hands-on technical troubleshooting and best-practice guidance for customers, partners, and colleagues in a fast-paced environment. You’ll respond to inquiries, diagnose issues, and escalate when needed to ensure high client satisfaction. The...

SupportNinja is seeking a Technical Support Engineer for a remote seasonal contract (Oct 12 to Dec 31, 2026). The role focuses on ticket triage, integration handling, and break/fix across Salesforce, MuleSoft, and numerous SaaS platforms while maintaining knowledge bases and SOPs. Strong written communication and problem-solving are essential. You will...

JumpCloud is a remote-first, AI-powered unified IT management platform. We seek a technically strong Customer Support Engineer - Tier 1 to address high-priority customer issues across email, chat, phone and remote sessions. This role focuses on macOS and Linux environments, REST APIs, and security best practices. You will collaborate with Engineering,...

Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform. As an early team member, you will help shape support processes, build a knowledge base, and establish effective...

The Technical Support Specialist at The Methodical Group provides Tier 3 customer-facing application support, owning complex software issues through resolution. It emphasizes backend investigation, SQL analysis, configuration, and clear customer communication.This fully remote role requires strong English, a customer-first mindset, and collaboration with...