Remote APAC Technical Support Engineer – SaaS

3 days ago

mexico, pampanga, Philippines Nooks Full-time

Nooks is seeking a Technical Support Engineer to serve APAC customers from the Philippines. You will troubleshoot complex issues, collaborate with engineering, and drive timely, empathetic support experiences for a growing SaaS platform.

As an early team member, you will help shape support processes, build a knowledge base, and establish effective cross-functional relations while meeting KPIs and contributing to customer success across the APAC region.