Consultant - Organisation Development

Consultant Organisation Development (Ma...)

Location: Philippines

About this opportunity: In this position, you will manage and lead respective sub-units within the organization in the delivery of quality support and services to Ericsson employees globally through efficiency in operations and cost while maintaining good customer experience.

What you will do:

• Monitors services being delivered to ensure adherence to SDA and SLA.
• Supports the implementation and achievement KPIs for their respective sub-units and ensuring positive customer experience, including Service Performance Reviews.
• Escalates foreseen critical and customer related issues to the manager.
• Addresses any escalation point in collaboration with the respective Team Lead.
• Drives continuous process improvements at the respective sub-unit.
• Tracks other potential service opportunities and assist in work creation/migration
• Supports and helps the achievement of budget targets within their respective sub-unit and for the whole unit.
• Performs as department manager for and part of Core Leadership Team.

The skills you bring:

• Good understanding of training and development processes
• Strong analytical and problem-solving skills
• Excellent leadership & management skills
• Excellent communication skills (oral and written)

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: Philippines (PH) | Taguig McKinley Hill

Talent Development Officer

Location: Philippines — Taguig McKinley Hill

Job Description

• Conduct training needs analysis and competency gap assessments for current and future business requirements
• Design, develop, implement, and evaluate learning programs across functional, governance, and community areas
• Prepare and consolidate the annual Training Plan in coordination with HR Business Partners, Subject Matter Experts, and external providers
• Facilitate training sessions and implement follow-through interventions to ensure learning application in the workplace
• Monitor and evaluate training effectiveness and report results to key stakeholders
• Collaborate with business leaders, HRBPs, and functional heads to enhance curriculum relevance and impact
• Support change management and talent development initiatives to drive adoption of strategic and operational changes
• Partner with stakeholders to identify and certify internal trainers
• Maintain and update the Talent Development Microsite with relevant content
• Act as LinkedIn Learning (LIL) administrator, handling user support, reporting, and content management
• Oversee the coordination and delivery of requirements across all stages of the Learning Management Platform
• Lead internal communications related to Talent Development, including training calendars and program announcements

Qualifications

• Bachelor's degree in Psychology, Behavioral Science, HR Management, Business Administration, Communications, Education, or related fields
• 3–5 years of experience in Talent Development or related HR roles, with exposure to learning program design, evaluation, and end-to-end implementation
• Proficient in digital tools and content creation platforms such as Canva, Powtoon, Synthesia; and familiar with LMS platforms like SuccessFactors or Cypher Learning
• Experience using eLearning content libraries (e.g., LinkedIn Learning) and working knowledge of G Suite
• Strong communication, facilitation, and presentation skills
• Proficiency in another Asian language (e.g., Mandarin, Bahasa, Thai, Vietnamese) is a plus

Talent Development Delivery Specialist

Location: Philippines — Taguig McKinley Hill

Join our Team

Our Exciting Opportunity

We are now looking for an HR Delivery Specialist to join our Shared Service Center team, with a primary focus on global leadership training administration. In this role, you will coordinate and manage leadership development programs end-to-end, working closely with training vendors, Talent & Learning SMEs, and leaders across the company globally. You will ensure smooth program execution, manage related data and reporting, and contribute to continuous improvement of training processes.

If you are detail-oriented, highly collaborative, and passionate about enabling leadership growth on a global scale, this is the opportunity you've been looking for.

You will

• Administer global leadership development programs end-to-end, including scheduling, participant communication, and post-program follow-up.
• Coordinate with training vendors to ensure timely delivery of materials, sessions, and services.
• Collaborate with internal Talent & Learning SMEs and leaders globally to align programs with business needs.
• Execute HR policies and processes related to learning and leadership development.
• Deliver high-quality HR services with a focus on operational excellence and stakeholder satisfaction.
• Provide functional expertise in program administration and vendor coordination.
• Support HR delivery projects, process improvements, and automation initiatives.
• Manage training-related data, prepare reports, and provide analytics for program evaluation.

To be successful in the role you must have

2–3 years of experience in HR Delivery, Learning & Development administration, or a related field with strong potential will be considered.

Excellent verbal and written communication skills, with the ability to engage effectively with senior stakeholders.

Strong organizational, analytical, and problem-solving skills.

Knowledge of PowerApps and Power Automate is an advantage.

Experience working with global teams in a dynamic, collaborative environment.

Background in training administration or leadership development is an advantage.

Experience in reporting and analytics.

Talent Development Ops Manager

Location: Taguig, National Capital Region

Salary: ₱1,500,000 - ₱2,500,000

Overview

Join our Global HR Shared Services – Talent and Learning Operations team, which supports critical HR processes across Manila, New Delhi, and Romania. Lead a multicultural team to deliver end-to-end talent and learning services, drive process excellence, digital transformation, and continuous improvement while ensuring compliance with global HR policies and data-privacy regulations.

Key Responsibilities:

• Lead and coach a team of HR operations specialists across multiple geographies
• Oversee Talent and Learning service delivery including onboarding, learning program administration, and reporting
• Implement process optimization initiatives, leveraging AI-driven tools, RPA, and other digital solutions
• Define, monitor, and report on HR KPIs; translate data insights into action plans
• Partner with stakeholders to manage change, resolve escalations, and drive service improvements
• Ensure adherence to global HR policies and data privacy regulations

Essential Skills & Experience:

• Proven people management and leadership in a shared services or HR operations environment
• Strong knowledge of Talent and Learning operations and HR policies
• Track record of process excellence and automation
• Excellent stakeholder engagement and change-management
• Analytical skills to interpret HR data

Desired Skills:

• Experience with SuccessFactors or AI-driven HR solutions
• Project-management certifications (PMP) or lean/six-sigma
• Microsoft Power Platform

Qualifications:

• Bachelor's Degree in Psychology, IT, or related
• Amenable to hybrid setup (McKinley office)

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to push the boundaries of what´s possible. You´ll be challenged and part of a diverse team.

Primary country and city: Philippines (PH) | Taguig McKinley Hill

Talent Development Ops Manager – Additional Location Details

Req ID: Not specified

Company: Ayuda Business Management Solutions Inc.

Job Type: Full-time

• Health insurance
• Life insurance
• Opportunities for promotion

Analyst / Manager Qualifications

Qualifications for Analyst:

• 2 to 5 years consulting experience with significant experience in Human Resource Transformation
• Understanding of HR domains across the value chain and trends in talent & organization
• Knowledge areas include Cloud/Digital HR, HR Process, HR Diagnostics/Analytics, HR Technology, Workforce Planning, Talent Management
• Experience designing HR service delivery models; knowledge of HRIT/ERP (Oracle/SAP/Workday) is preferred
• Experience with international clients desirable

Qualifications for Manager/Senior Manager:

• More than 8 years of consulting experience with HR Transformation and Talent Management projects
• Deep expertise in one or more areas listed above
• Project management experience on large HR transformations; cross-country relocation open

Job Type: Full-time

HR Strategy Lead – Employee Relations, Engagement

Posted today

Description:

We are seeking a Subject Matter Expert in Employee Relations, Employee Engagement, and Strategic Total Rewards with HR Analytics. Responsibilities include ER and CnB services, compliance, benefits, payroll and leave administration, engagement initiatives, employer branding, and compensation benchmarking. The role also covers analytics, reporting, and client engagement.

Responsibilities include:

• ER and Employee Engagement management
• Employer branding and engagement events
• Compensation & Benefits administration and benchmarking
• HR Analytics & Reporting; records and compliance
• Process improvement and policy development

Qualifications:

• Bachelor's degree in HRM, Psychology, Business Administration, or related field
• 5+ years HR experience in ER/Engagement/Compensation
• 3+ years HR operations with process improvement and documentation background
• Strong DOLE knowledge and payroll experience
• Analytical thinker with client-facing skills

Preferred qualifications:

• HR analytics with dashboards and reporting tools
• Employer branding and engagement program design
• Knowledge of compensation benchmarking and total rewards
• Six Sigma or similar
• Experience in shared services

Benefits include health insurance, life insurance, 13th month pay, government-mandated benefits, and more.

Primary country and city: Philippines (PH) | Taguig McKinley Hill

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