Account Manager, Fortress Fasteners

About The Role

Steel & Tube, with over 70 years as a proud New Zealand company, seeks a driven Account Manager to join our Fortress Fasteners division in Mt Maunganui. This role is ideal for a sales professional or a supervisor ready to step up, passionate about fostering client relationships and driving profitable growth in construction, infrastructure, and manufacturing sectors.

• Sales & Growth : Collaborate with the sales team to understand customer industries, identify growth barriers, and address challenges to exceed sales targets. Promote a ‘One Company’ approach to maximise efficiency and profitability.
• Customer Service Excellence : Deliver superior customer service, ensuring ‘right product, right place, right time’ to achieve customer delight. Handle concerns promptly and manage credit effectively.
• Product Expertise : Develop deep knowledge of Steel & Tube’s specialty fasteners product range, to provide tailored solutions that meet client needs.
• Strategic Contribution : Work with the Branch Manager to develop growth strategies, leveraging market knowledge and supporting national merchant initiatives.
• Safety & Compliance : Uphold health, safety, and environmental standards, ensuring compliance and supporting a safe workplace.

You’re a proactive sales professional or a supervisor eager to advance, with proven skills in achieving sales targets and building strong client relationships. You excel in problem-solving, communication, and understanding customer needs to deliver value. Experience in specialist fasteners, steel, or similar industries is a plus. You’re commercially savvy, with budgeting and forecasting skills, and a commitment to safety and integrity.

Be part of a leading company with a national network, engaging in diverse sectors from construction to viticulture. This role offers the chance to grow professionally, work closely with a supportive team, and make a tangible impact on our success. If you’re ready to step up and drive results, we want to hear from you.