Implementation Specialist

1 week ago

Cebu City, Philippines Agile Software Solutions and Technologies OPC Full time

Job Description Agile Software Solutions and Technologies OPC On-site - Cebu 1-3 Yrs Exp Bachelor Full-time Employee Recognition and Rewards Performance Bonus Government Mandated Benefits Insurance Health & Wellness Well-Stocked Pantry Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding Leave Read More We are looking for one Implementation Specialist to join our Project Team Job Summary: Understanding Client’s Business Processes: Understand the client’s business processes and map the requirements to the software being implemented. Requirement Elicitation: Gather and analyze client requirements, document business processes, and recommend solutions using the specific application or modules. Conducting Workshops: They conduct workshops and meetings with clients to understand their business needs and align with the functionality of the software being implemented accordingly. Configuration: Configure the software being implemented to align with business processes. Training: Provide training and support to end-users to ensure effective use of the software. Documentation: They draft the necessary documentation (workflows) and guidelines for every business department. Project Management: They organize and follow up on the software implementations. Issue Resolution: Analyze and manage issues arising during implementation and ensure timely resolution of issues. Education: Degree in Business Administration, Computer Science, Information Technology, Business Administration or a related field is required Experience: 1 to 2 years of experience in Software Support or Software Implementation Skills: Strong analytical and problem-solving skills are essential. Requirements Translation: Able to identify, capture and translate business requirements for technical teams. Travel: Willing to travel to customer location if needed Customer Support Interpersonal Skills Attention to Details Cherry Lou Yparraguirre HR Administrator Agile Software Solutions and Technologies OPC Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, #J-18808-Ljbffr

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