Implementation Specialist

4 days ago

Cebu City, Philippines Agile Software Solutions and Technologies OPC Full time

Job Description

Agile Software Solutions and Technologies OPC

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits Insurance Health & Wellness

Well-Stocked Pantry

Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave, Wedding Leave

Read More

We are looking for one Implementation Specialist to join our Project Team

Job Summary:

  • Understanding Client’s Business Processes: Understand the client’s business processes and map the requirements to the software being implemented.
  • Requirement Elicitation: Gather and analyze client requirements, document business processes, and recommend solutions using the specific application or modules.
  • Conducting Workshops: They conduct workshops and meetings with clients to understand their business needs and align with the functionality of the software being implemented accordingly.
  • Configuration: Configure the software being implemented to align with business processes.
  • Training: Provide training and support to end-users to ensure effective use of the software.
  • Documentation: They draft the necessary documentation (workflows) and guidelines for every business department.
  • Project Management: They organize and follow up on the software implementations.
  • Issue Resolution: Analyze and manage issues arising during implementation and ensure timely resolution of issues.
  • Education: Degree in Business Administration, Computer Science, Information Technology, Business Administration or a related field is required
  • Experience: 1 to 2 years of experience in Software Support or Software Implementation
  • Skills: Strong analytical and problem-solving skills are essential.
  • Requirements Translation: Able to identify, capture and translate business requirements for technical teams.
  • Travel: Willing to travel to customer location if needed
  • Customer Support
  • Interpersonal Skills
  • Attention to Details

Cherry Lou Yparraguirre

HR Administrator Agile Software Solutions and Technologies OPC

Working Location

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