Become a CSR for Healthcare company in Makati | Day 1 HMO
6 days ago
ROLE AND RESPONSIBILITIES: You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims. You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider. You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed. You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work JOB QUALIFICATIONS: You will welcome applicants with no BPO experience Good communication skills Ability to multi-task Must be willing to report in Makati Must be willing to work on shifting schedules WHAT WE OFFER: Market Competitive Pay Levels Retirement Plan Medical Plan (HMO) from Day 1 of employment Dental, Medical, and Optical Reimbursements Life and Disability Insurance Paid Time-Off Benefits Sick Leave Conversion Tuition Fee Reimbursement Employee Assistance Program (EAP) Annual Performance Based Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism Opportunity All Mandatory Statutory Benefits WHO WE ARE: Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center. As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world. We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines. Elevate your career with a leading health care company while improving lives. Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together #J-18808-Ljbffr
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Makati, Philippines Optum, a UnitedHealth Group Company Full timeChristmas Basket Promo Mechanics Your Early Gift from Us! Eligibility: Application must be submitted through Digital Channels. How to Claim If you pass the final interview, you are eligible to receive a Christmas Basket gift. The Recruitment Specialist will provide instructions on how to claim your early Christmas gift. Celebrate the season with us and enjoy...
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Makati, Philippines Optum, a UnitedHealth Group Company Full timeROLE AND RESPONSIBILITIES You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims. You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care...
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Makati City, National Capital Region, Philippines Emapta Full time ₱95,000 - ₱120,000 per yearShape the Future of Finance with Precision and Purpose From balance sheets to breakthroughs-this is where your accounting expertise meets international standards. Join a team that values excellence, integrity, and growth in the ever-evolving world of finance. This is your opportunity to collaborate with global financial experts, sharpen your technical...
