System Administrator
2 weeks ago
Job Description: Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities: This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Basic and intermediate networking issues. Escalation point for technicians Willingness to participate in an on-call rotation (working outside regular business hours) as needed to support after-hours or weekend operations both for onsite and remote. Job Qualifications: Experience with Windows and Mac OS troubleshooting. Experience with Server 2012 to 2022. Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Minimum of three to five years experience in IT Support or a similar role. Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active Server Certifications are preferred. Job KPIs: First-touch closed: Each ticket that is completed with only one time entry contributes to this number Utilization: The percentage of time that you are on the clock and billing time to client tickets CSAT: Scores filled out by clients using the rating system in tickets Job Requirements: A home office set up that meets the following: A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur. Stable internet connection with at least 5mbps download and upload. A quality headset with noise cancellation feature for meetings. A mobile phone that has the capacity to install the Microsoft Authentication app. HD webcam 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) A very strong cultural fit the ITS way (Our core values will be discussed during the interview) Excellent command of the English language both spoken and written Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. Able to pass our online behavior and cognitive assessments. Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. Able to provide NBI Clearance (for PH applicants). Compensation: Pay rate starts at $8.70/hr and may vary by experience and location. Benefits: Comprehensive Health Plans / HMO (Employee & Dependent/s) Life Insurance Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) Paid Time Off (starts at 15 days per year) Maternity/Paternity Leave Paid US Holiday Night Shift Bonus Salary Advancement/Loan Health & Wellness Program Company-paid training and certification
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Middleware Systems Administrator
4 weeks ago
Quezon City, Philippines Total System Services Full timeEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....
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Systems administrator
2 weeks ago
Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time ₱1,200,000 - ₱2,400,000 per yearAs a Systems Administrator, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.This is a full-time role, on a US shift and on a Work in the office set-up.If you have the right skill set, this may be your opportunity to...
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IT System Administrator
2 weeks ago
Cebu City, Central Visayas, Philippines The Pinnacle Operating System Inc. Full time ₱600,000 - ₱780,000 per year- At least 4 years+ of relevant experienceNon-Negotiable:Network FirewallWhitelist controlCommunication Capture DetectionApp Vulnerability AttackDDoS CountermeasureIntrusion DetectionReal Time DetectionVulnerability DiagnosisJob Types: Full-time, PermanentPay: Php50, Php65,000.00 per monthWork Location: In person
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System Administrator
3 days ago
Cebu, Philippines Shipnow Information Technology PTY. LTD. Full timeAbout the Role We are looking for a highly organized and tech-savvy System Administrator to join our remote team. The successful candidate will provide day-to-day support and administration of Microsoft Dynamics D365 and other third-party systems. This role also involves order processing, inventory management, and creating process documentation to support...
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System Administrator
2 weeks ago
Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱400,000 - ₱800,000 per yearSVC PH, Inc. is currently looking for a System Administrator (Enterprise Systems) for Home Health Account to start ASAPSelect VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients,...
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System Administrator
2 weeks ago
Cebu City, Central Visayas, Philippines SVC (Select VoiceCom) Full time ₱50,000 - ₱150,000 per yearSVC PH, Inc. is currently looking for a System Administrator (Enterprise Systems) for Home Health Account to start ASAPSelect VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients,...
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System Administrator
2 weeks ago
Cebu City, Central Visayas, Philippines SVCPH Full time ₱1,200,000 - ₱2,400,000 per yearJob Description: Overview:The System Administrator will support and maintain our Salesforce ecosystem and adjacent technologies (Domo BI, Microsoft 365, Intune, MuleSoft, and other enterprise systems). This role ensures stability, security, and scalability of the companys cloud infrastructure and integrations that enable clinical, operational, and...
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Systems Administrator
2 weeks ago
Cebu City, Philippines Thrive Full timeThrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who...
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Network Administrator
2 weeks ago
Cebu City, Central Visayas, Philippines The Pinnacle Operating System Inc. Full time ₱600,000 - ₱840,000 per yearNetwork AdministratorManage, monitor, and maintain the company's network infrastructure (LAN/WAN, routers, switches, firewalls).Ensure network security, availability, and optimal performance.Troubleshoot network issues and provide timely resolution.Perform routine upgrades, backups, and configuration updates.Support users with network-related concerns and...
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System Administrator
4 weeks ago
Cebu City, Philippines Intelligent Technical Solutions (ITS) Full timeJob Description: Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance....
