Operations Supervisor

4 weeks ago


Philippines iQor, Inc. Full time

iQor Clark Freeport and Special Economic Zone, Central Luzon, Philippines Operations Supervisor Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes). Drives continuous improvement through trend reporting analysis and metrics management. Offers new ideas and suggestions for improvement. Identifies and implements new practices and processes that are “best in field #J-18808-Ljbffr


  • Operations Supervisor

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    , Western Visayas, Philippines Chefs & Bakers Full time

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    3 weeks ago


    , Zamboanga del Sur, Philippines SM Supermalls Full time

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    3 weeks ago


    , Zamboanga del Sur, Philippines SM Supermalls Full time

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  • Warehouse Supervisor

    4 weeks ago


    , , Philippines Cohu, Inc. Full time

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  • Philippines Cohu Full time ₱600,000 - ₱800,000 per year

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  • Production Supervisor

    3 weeks ago


    , Laguna, Philippines SMC Multi-Services Inc. Full time

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