Call Center Agent

4 weeks ago


Angeles, Philippines TASQ Staffing Solutions Full time

We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via phone, email, and chat
  • Resolve customer issues and complaints with a focus on first-call resolution
  • Maintain accurate and comprehensive records of customer interactions
  • Collaborate with team members to improve customer service processes
  • Provide product and service information to assist customers with their needs
  • Proactively identify opportunities to enhance the customer experience
  • Meet or exceed individual and team performance targets
Required Skills and Qualifications
  • At least High School Graduate (Old Curriculum) with or without BPO Experience
  • Must be conversant in both spoken and written English
  • Amenable to work fully on-site in Clark, Pampanga
  • Amenable to work on shifting schedule
  • Can start ASAP
  • Must be resourceful and able to solve problems while ensuring compliance to processes and policies
  • Able to collaborate with other team members and is receptive to feedback
#J-18808-Ljbffr
  • Call Center Agent

    3 weeks ago


    Angeles, Philippines Call Center Full time

    WE'RE HIRING: Healthcare Account (Seasonal) SM Clark Pampanga | Virtual Process October Class Looking for a meaningful career in healthcare support? Now’s your chance to be part of a seasonal account where you can make a real difference—while earning a competitive package! We're looking for passionate individuals who can handle customer interactions...

  • Call Center Agent

    4 weeks ago


    Angeles, Philippines MCI Full time

    Overview Angeles City, PH Type: Full-Time, Hourly MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. We are looking for call center agents in the area to join our growing team. You will handle inbound phone interactions with residential and business customers,...


  • Angeles, Philippines GDV StackPh Full time

    We are seeking enthusiastic and customer-oriented individuals to join our growing team as Call Center Agents. Successful candidates will handle customer inquiries, provide accurate information, and deliver excellent service for our Healthcare, Telco, and Financial accounts. Both experienced professionals and freshers are welcome to...


  • Angeles City, Central Luzon, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱200,000 - ₱250,000 per year

    About the role NEW ERA PLACEMENT AGENCY CO.' is seeking an enthusiastic Call Center Agent to join our team in our Angeles City, Pampanga location. This is a full-time role where you will be responsible for providing exceptional customer service to our clients. Whether you have previous call center experience or are new to the industry, we encourage you to...

  • SHS Graduates

    3 weeks ago


    Angeles, Philippines One Call Away Full time

    ***NO EXPERIENCE REQUIRED*** - *Customer Interaction*: Engage with customers via phone, email, and chat to provide assistance, answer inquiries, and resolve issues promptly and professionally. - *Problem Resolution*: Identify customer concerns, escalate complex issues to supervisors, and follow up to ensure satisfactory resolution. - *Product Knowledge*:...


  • Angeles, Philippines Neksjob Philippines Full time

    Overview Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Responsibilities Handle concerns and...


  • Angeles, Philippines TREG Outsourcing Full time

    Overview On-site - Angeles. No Exp Required. High/Senior High School. Full-time. Job Description As a Call Center Representative, you will be responsible for providing exceptional customer service by handling inbound calls, emails, and chats. You’ll assist customers with inquiries, product issues, and order processing, aiming to resolve issues quickly and...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Clark, Pampanga) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start this June. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Clark, Pampanga) | OnsiteRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately or who are on their final few days of rendering their resignation. Work Setup: Onsite Shift: Graveyard Schedule The workforce scheduler is expected to understand and may...


  • Angeles, Philippines TASQ Staffing Solutions Full time

    About the job Workforce Scheduler (Clark, Pampanga) | OnsiteRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup We need people who can start immediately or who are on their final few days of rendering their resignation. Work Setup: Onsite Shift: Graveyard Schedule The workforce scheduler is expected to understand and may...