Order Management Specialist

4 weeks ago


Manila, Philippines LIXIL Full time

Overview LIXIL Manila, National Capital Region, Philippines Order Management Specialist LIXIL Manila, National Capital Region, Philippines Hybrid • Full Time Responsibilities Support Account Managers on order processing and monitoring Create SO/DO on SAP Attend and provide inputs on SOIP meetings to meet KPI targets (OTIF lvl 2, RDD Management, etc.) Collaborate closely with cross-functional teams (Finance for credit releasing, Marketing for Master data, Warehouse & Logistics for delivery status, Supply Team for inventory and supply concerns) Prepare Order Management Reports and process claims, consignment, and mock-up samples Ensure on-time processing of orders, claims, consignments, and mock-up samples Provide inputs on SOIP meetings related to order status, PO status, etc. Key Deliverables SO/DO On-time processing of orders, claims, consignments, mock-up samples Order status and PO status inputs for SOIP meetings Order Management Reports (Manual DR Monitoring, SO/DO backlog, etc.) Qualifications At least 1 year of experience in SAP 1-4 years of experience in Order Management, Customer Service, or Order Desk Employment details Seniority level: Entry level Employment type: Full-time Job function Other Industries: Manufacturing #J-18808-Ljbffr



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