Global Meeting

Overview

Join to apply for the Global Meeting & Event Registration Coordinator role at B&M Global Services Manila .

The Global Meetings & Events Team oversees the strategic planning and seamless execution of logistics for more than 300 meetings and events annually across the Firm. These events vary in size and scope, collectively generating approximately 50,000 attendee registrations each year. A critical component of each event is the registration and guestroom management process, which ensures a successful attendee experience. This role coordinates and manages attendee registration, hotel reservations, and contractual guestroom blocks for multiple in-person Firm events globally and concurrently, using EventsAir (the Firm’s registration platform). The individual must work shift hours from 10:00 am to 7:00 pm (Manila time). High-demand periods may require extended hours including early mornings and/or late evenings.

• Registration Management: Develop and manage multiple online registration sites for meetings and events
• Registration Management: Customize registration sites based on event requirements
• Registration Management: Monitor registration activity and provide regular updates to stakeholders
• Registration Management: Respond to attendee inquiries and provide support throughout the registration process
• Registration Management: Check and maintain accurate attendee data and generate reports as needed
• Registration Management: Coordinate on-site registration logistics, including check-in processes and badge production
• Registration Management: Provide final registration data and analysis for post-event reporting
• Registration Management: Manage hotel room blocks and monitor pickup to avoid attrition
• Registration Management: Coordinate rooming lists, updates and special requests with hotel contacts regularly
• Registration Management: Track and reconcile hotel reservations, ensuring accuracy and timely updates
• Registration Management: Communicate hotel policies and deadlines to attendees and internal teams
• Registration Management: Assist with post-event reconciliation and reporting, including review of final hotel invoices
• Registration Management: Work closely with meeting planners, hotels, and internal departments to ensure alignment on all event needs
• Administrative support: Support the broader meetings team with administrative tasks and logistics as needed
• Maintain clear documentation and timelines for all assigned projects

Experience/Education:

• College Degree (meeting planning or marketing degree a plus)
• Some strategic meeting & event management experience
• Experience working in a law firm, professional services firm, corporate environment, or hotel

Hotel & Hospitality Industry Experience:

• Proven hotel and hospitality industry expertise through various associations; willing to continue education in the industry outside daily work
• Experience working with hotel contracts and room block management is preferred

Organizational & Accuracy Skills:

• Highly organized with strong coordinator project management skills and ability to handle multiple projects and deadlines
• Outstanding accuracy skills and strong attention to detail

Time Management Skills:

• Able to multitask, analyze and manage multiple ongoing projects

Interpersonal & Communication Skills:

• Excellent people management and interpersonal skills to coordinate key relationships and projects across an organization
• Exceptional spoken and written English communication skills with business etiquette in a multi-cultural environment

Work Ethic:

• Confident, diplomatic, mature with sound judgment and a strong sense of responsibility
• Positive attitude under pressure; extended hours during high-demand periods

Budget Management:

• Basic budget and financial management skills for meetings and events

Negotiation Experience:

• Able to negotiate simple contracts and orders and implement contract terms

Autonomy:

• Can work independently

Teamwork:

• Works effectively with team members and supports a "one team" environment

Problem Solving/Conflict Management:

• Basic to intermediate ability to manage conflict with diplomacy and credibility
• Able to provide creative and innovative solutions

Analytical & Problem Solving:

• Ability to make judgments based on previous experience and resolve issues quickly

Business Structure Know-How:

• Experience in hotel, law, or business environments; adaptable to organizational needs

Technology:

• Proficient in Microsoft Office Suite
• Proficient in event registration platforms (EventsAir, Cvent, Aventri, or similar)
• Enthusiastic about technology and improving meetings with tech ideas

• Reports to: Event Manager, Global Meetings & Events; Senior Manager, Global Meetings & Events; Associate Director, Global Meetings & Events
• Position Type: Specialist
• Development Framework: Business Support

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a collaboratively diverse community and are committed to world-class career development for all roles. Baker McKenzie offers a competitive environment with a globally collaborative culture.

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. We encourage the best people, regardless of race, religion or belief, gender, gender identity, disability, sexual orientation or age, to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

• Associate

• Full-time

• Administrative and Other
• Industries
• Law Practice

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