It Project Manager

Posted 1 day ago

Job Description

About the role

Join SM APPLIANCE (STAR APPLIANCE CENTER, INC.) as a full-time Business Process Analyst based in our Pasay City Metro Manila office. In this strategic role, you will be responsible for analysing and optimising our business processes to drive efficiency and support the company's overall objectives.

What you'll be doing

• Conduct thorough analyses of existing business processes to identify areas for improvement
• Develop and implement streamlined workflows and systems to enhance productivity and performance
• Collaborate cross-functionally with teams to understand their needs and pain points
• Design and document new process models, policies, and procedures
• Provide training and support to ensure successful adoption of process changes
• Monitor and evaluate the effectiveness of implemented improvements
• Recommend data-driven solutions to complex business challenges

What we're looking for

• Significant experience as a Business/Systems Analyst
• Fresh Graduates are welcome to apply
• Strong analytical and problem-solving skills with the ability to think critically
• Excellent communication and stakeholder management abilities
• Experience with business process mapping, documentation, and optimisation
• Proficiency in using relevant tools and technologies for process analysis and improvement
• A team player with the drive to continuously learn and improve

About us

SM APPLIANCE (STAR APPLIANCE CENTER, INC.) is a leading retailer of household appliances and electronics in the Philippines. With a strong focus on customer service and innovation, we are dedicated to providing our customers with the best shopping experience. Join our team and be a part of our continued growth and success.

Apply now for this exciting opportunity to become a Business Process Analyst at SM APPLIANCE (STAR APPLIANCE CENTER, INC.).

Business Process Analyst

Postings continue for various roles within the organization.

Job Purpose:

Supports merchandising in sales and inventory analysis by being Subject Matter Experts of Merchandising Systems of SM Retail; Formulates policies and control procedures related to merchandising and warehousing and ensure compliance thereafter on set policies and procedures.

Responsibilities

• Acts as the business representative of the merchandising teams for company-wide projects
• Conducts User Acceptance Tests for Merchandising projects and change requests submitted by the Business Units. Documents processes and conducts training of the same once ready for roll out.
• Undertakes special projects/studies on merchandising, physical inventory, warehousing and vendor related activities to improve current systems and procedures.
• Prepares and releases memo on promo mechanics and POS files through the Promotions Monitoring System (PromoSys) of assigned BU group; Monitors and evaluates effectiveness of the promotion relating to sales performance.
• Develops, implements and maintains computerized systems (in coordination with IT) to improve workflow and ensure efficiency in Merchandising activities.
• Conducts orientation on merchandising systems for newly hired merchandising personnel before user access is provided as well as training of users in case there are system enhancements in existing merchandising-related IT applications

Qualifications

• Strong skills in Microsoft Office applications, collaboration tools, especially MS Excel.
• At least 1-2 years of experience in retail, eCommerce, and FMCG is an advantage.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Ability to build strong, positive relationships with other key team members.
• Ability to develop recommendations to improve business performance.
• A leader, team-player, self-starter and able to work under pressure and in a fast-paced environment.
• Fresh graduates may apply. Experience preferred but not required

Business Process Analyst

Pasay, Camarines Sur — ₱ - ₱

Posted 1 day ago

Job Description

Job Summary:

Responsible for documenting and updating trading policies and procedures, act as support in fulfilling commitments to internal customers based on set timelines, as well as participate in process improvement initiatives of Management.

This role focuses on:

• Preparing trading standards and involvement in process reviews, automation and improvement as required by the business and ensuring that existing policies and procedures are aligned with the Retail Operating Procedures.
• Releasing/communicating new or updated policies and procedures thru PPBs or Memos to Trading and other related Departments in a timely manner.
• Creating or revising forms/templates as suggested by Trading and other Departments connected to Trading
• Participating as one of the functional Tester for new projects

Business Process Analyst

Posted 1 day ago

Job Description

Who are we looking for:

As a Business Process Analyst, you will assess, analyze, and enhance business operations to maximize efficiency and productivity. You will work closely with various teams to identify gaps, implement improvements, and drive automation initiatives. You are also expected to support the Assistant Business Process Manager in executing process improvement strategies and ensuring smooth implementation across departments.

Key Responsibilities:

• Conducts data gathering and analysis of the current business processes.
• Identify bottlenecks and recommend process improvements.
• Work with cross-functional teams to streamline business process operations.
• Documents the improved processes thru process flow charts, memo, and SOP manual.
• Assist in implementing projects for process improvement.

What does it take to be part of the team?

• Bachelor's Degree in Industrial Engineering or a related field
• 6 months to 1 year of experience in process documentation, or industrial engineering (Fresh graduates are welcome to apply)
• Background in the retail industry is a plus
• Great attention to detail and ability to multitask
• Strong collaboration and teamwork skills
• Ability to prioritize, manage time effectively, and handle conflicting tasks
• Open to feedback with a positive and problem-solving mindset
• Proficient in Google applications (Slides, Sheets, etc.)
• Comfortable working in a fast-paced environment
• Willing to work in Pasay City

What’s in it for You:

• Supportive Environment: Work in a collaborative and supportive team that values your contributions.
• Comprehensive Benefits: Health insurance, and other employee benefits including special membership services, employee discounts and employee awards.
• Dynamic Workplace: Be part of a fast-growing company with a dynamic and innovative culture.
• Work Life Balance: paid time off, including vacation, sick, and bereavement leaves, with increases based on tenure.

Join the Alfamart Team now Always here for you

To know more about us, visit

Business Process Associate

Posted today

Job Description

Gather, validate and document business requirements for new business and additional revenue streams. These include designing of process flows, writing requirements, and testing systems to meet customer needs and business requirements.

Act as the point person between the end-user and technical team regarding project process-related concerns.

Help improve existing systems and existing processes by studying current business practices and designing modifications.

Conducts quality Assurance (QA) for UI/UX mock up and systems to ensure that it follows the business process. Recommend improvements.

Ensures that the assigned activities and project deliverables are on track and also provides regular updates on deliverable timeline and project status to business process intelligence supervisor.

Conduct market research, industry and competitor analysis.

Perform other tasks that may be assigned by his/her superior.

Benefits: Health insurance; Opportunities for promotion; Promotion to permanent employee

Schedule: 8 hour shift

Supplemental pay types: 13th month salary

Ability to commute/relocate: Pasay City: Reliably commute or planning to relocate before starting work (required)

Business Process Management Specialist

Posted 1 day ago

Job Description

Job Purpose:

The Business Process Management Officer plays a key role in driving process excellence by leading Lean Six Sigma programs and fostering a culture of continuous improvement. This role oversees the execution of the Process Excellence Program, ensuring that participants successfully implement impactful process improvements.

Beyond process optimization, the Officer will also develop creative engagement strategies through infographics, videos, and other multimedia content to simplify complex concepts and encourage active participation in Lean Six Sigma initiatives. The role also involves tracking program progress, guiding participants, and ensuring that improvement efforts align with business goals.

Responsibilities:

• Help in leading and managing the Process Excellence Program, ensuring participants successfully implement Lean Six Sigma methodologies
• Drive continuous improvement initiatives, guiding teams through Quick Wins and complex projects to achieve measurable business impact
• Monitor and track program progress, ensuring timely completion of certifications and project deliverables
• Engage with participants to drive improvement efforts.
• Develop creative materials such as infographics, videos, and visual content to simplify complex concepts and promote engagement
• Organize and facilitate Lean Six Sigma training sessions, workshops, and collaborative improvement activities
• Streamline program administration, managing documentation, training logistics, and reporting key program metrics
• Analyze and document business processes, identifying inefficiencies and areas for optimization

Requirements:

• Minimum of 2 years of experience in business process analysis, process improvement, or related roles
• Strong Lean Six Sigma knowledge with experience in implementing process improvement projects
• Excellent program management and stakeholder engagement skills to motivate and support participants
• Creative mindset with experience in designing infographics, videos, and visual content for effective communication
• Effective communication and facilitation abilities to lead improvement initiatives
• Highly organized with the ability to manage multiple projects and deadlines
• Lean Six Sigma certification (Yellow Belt or higher) is a plus
• Willing to work in Pasay City

Assistant Business Process Manager

Posted today

Job Description

Who are we looking for:

As an Assistant Business Process Manager, you will play a key role in driving efficiency and innovation. You will oversee process improvement projects, ensure seamless implementation, and align initiatives with business objectives. In this role, you will also handld Business Process Analysts, collaborate with department heads, and support the Business Process Manager in executing strategic process enhancements.

Key Responsibilities:

• Supervise and mentor Business Process Analysts
• Analyze documented business processes, identifying gaps and opportunities for improvement.
• Oversee end-to-end process improvement projects, from planning to execution.
• Present documented processes to Department Heads for review and approval.
• Facilitate the orientation and implementation of new processes across teams.
• Work closely with Department Heads to ensure smooth execution of process changes.

What does it take to be part of the team?

• Bachelor's Degree in Industrial Engineering or a related field
• 6 months to 1 year of experience in people management
• 1-3 years of experience in process documentation, project management, or industrial engineering
• Retail industry experience is a plus
• Strong project management, teamwork, and communication skills
• Detail-oriented with the ability to multitask and prioritize effectively
• Open to feedback with a problem-solving mindset
• Proficient in Google applications (Slides, Sheets, etc.)
• Comfortable working in a fast-paced environment
• Willing to work in Pasay City

What’s in it for You:

• Supportive Environment: Work in a collaborative and supportive team that values your contributions.
• Comprehensive Benefits: Health insurance, and other employee benefits including special membership services, employee discounts and employee awards.
• Dynamic Workplace: Be part of a fast-growing company with a dynamic and innovative culture.
• Work Life Balance: paid time off, including vacation, sick, and bereavement leaves, with increases based on tenure.

Join the Alfamart Team now Always here for you

To know more about us, visit

Business Process Associate

Posted today

Job Description

Gather, validate and document business requirements for new business and additional revenue streams. These include designing of process flows, writing requirements, and testing systems to meet customer needs and business requirements.

Act as the point person between the end-user and technical team regarding project process-related concerns.

Help improve existing systems and existing processes by studying current business practices and designing modifications.

Conducts quality Assurance (QA) for UI/UX mock up and systems to ensure that it follows the business process. Recommend improvements.

Ensures that the assigned activities and project deliverables are on track and also provides regular updates on deliverable timeline and project status to business process intelligence supervisor.

Conduct market research, industry and competitor analysis.

Perform other tasks that may be assigned by his/her superior.

Benefits: Health insurance; Opportunities for promotion; Promotion to permanent employee

Schedule: 8 hour shift

Supplemental pay types: 13th month salary

Ability to commute/relocate: Pasay City: Reliably commute or planning to relocate before starting work (required)

Business Process Management Specialist

Posted 1 day ago

Job Description

Job Purpose:

The Business Process Management Officer plays a key role in driving process excellence by leading Lean Six Sigma programs and fostering a culture of continuous improvement. This role oversees the execution of the Process Excellence Program, ensuring that participants successfully implement impactful process improvements.

Beyond process optimization, the Officer will also develop creative engagement strategies through infographics, videos, and other multimedia content to simplify complex concepts and encourage active participation in Lean Six Sigma initiatives. The role also involves tracking program progress, guiding participants, and ensuring that improvement efforts align with business goals.

Responsibilities:

• Help in leading and managing the Process Excellence Program, ensuring participants successfully implement Lean Six Sigma methodologies
• Drive continuous improvement initiatives, guiding teams through Quick Wins and complex projects to achieve measurable business impact
• Monitor and track program progress, ensuring timely completion of certifications and project deliverables
• Engage with participants to drive improvement efforts.
• Develop creative materials such as infographics, videos, and visual content to simplify complex concepts and promote engagement
• Organize and facilitate Lean Six Sigma training sessions, workshops, and collaborative improvement activities
• Streamline program administration, managing documentation, training logistics, and reporting key program metrics
• Analyze and document business processes, identifying inefficiencies and areas for optimization

Requirements:

• Minimum of 2 years of experience in business process analysis, process improvement, or related roles
• Strong Lean Six Sigma knowledge with experience in implementing process improvement projects
• Excellent program management and stakeholder engagement skills to motivate and support participants
• Creative mindset with experience in designing infographics, videos, and visual content for effective communication
• Effective communication and facilitation abilities to lead improvement initiatives
• Highly organized with the ability to manage multiple projects and deadlines
• Lean Six Sigma certification (Yellow Belt or higher) is a plus
• Willing to work in Pasay City

Assistant Business Process Manager

Posted today

Job Description

Who are we looking for:

As an Assistant Business Process Manager, you will play a key role in driving efficiency and innovation. You will oversee process improvement projects, ensure seamless implementation, and align initiatives with business objectives. In this role, you will also handld Business Process Analysts, collaborate with department heads, and support the Business Process Manager in executing strategic process enhancements.

Key Responsibilities:

• Supervise and mentor Business Process Analysts
• Analyze documented business processes, identifying gaps and opportunities for improvement.
• Oversee end-to-end process improvement projects, from planning to execution.
• Present documented processes to Department Heads for review and approval.
• Facilitate the orientation and implementation of new processes across teams.
• Work closely with Department Heads to ensure smooth execution of process changes.

What does it take to be part of the team?

• Bachelor's Degree in Industrial Engineering or a related field
• 6 months to 1 year of experience in people management
• 1-3 years of experience in process documentation, project management, or industrial engineering
• Retail industry experience is a plus
• Strong project management, teamwork, and communication skills
• Detail-oriented with the ability to multitask and prioritize effectively
• Open to feedback with a problem-solving mindset
• Proficient in Google applications (Slides, Sheets, etc.)
• Comfortable working in a fast-paced environment
• Willing to work in Pasay City

What’s in it for You:

• Supportive Environment: Work in a collaborative and supportive team that values your contributions.
• Comprehensive Benefits: Health insurance, and other employee benefits including special membership services, employee discounts and employee awards.
• Dynamic Workplace: Be part of a fast-growing company with a dynamic and innovative culture.
• Work Life Balance: paid time off, including vacation, sick, and bereavement leaves, with increases based on tenure.

Join the Alfamart Team now Always here for you

To know more about us, visit

Business Process Associate

Posted today

Job Description

Gather, validate and document business requirements for new business and additional revenue streams. These include designing of process flows, writing requirements, and testing systems to meet customer needs and business requirements.

Act as the point person between the end-user and technical team regarding project process-related concerns.

Help improve existing systems and existing processes by studying current business practices and designing modifications.

Conducts quality Assurance (QA) for UI/UX mock up and systems to ensure that it follows the business process. Recommend improvements.

Ensures that the assigned activities and project deliverables are on track and also provides regular updates on deliverable timeline and project status to business process intelligence supervisor.

Conduct market research, industry and competitor analysis.

Perform other tasks that may be assigned by his/her superior.

Benefits: Health insurance; Opportunities for promotion; Promotion to permanent employee

Schedule: 8 hour shift

Supplemental pay types: 13th month salary

Ability to commute/relocate: Pasay City: Reliably commute or planning to relocate before starting work (required)

Business Process Management Specialist

Posted 1 day ago

Job Description

Job Purpose:

The Business Process Management Officer plays a key role in driving process excellence by leading Lean Six Sigma programs and fostering a culture of continuous improvement. This role oversees the execution of the Process Excellence Program, ensuring that participants successfully implement impactful process improvements.

Beyond process optimization, the Officer will also develop creative engagement strategies through infographics, videos, and other multimedia content to simplify complex concepts and encourage active participation in Lean Six Sigma initiatives. The role also involves tracking program progress, guiding participants, and ensuring that improvement efforts align with business goals.

Responsibilities:

• Help in leading and managing the Process Excellence Program, ensuring participants successfully implement Lean Six Sigma methodologies
• Drive continuous improvement initiatives, guiding teams through Quick Wins and complex projects to achieve measurable business impact
• Monitor and track program progress, ensuring timely completion of certifications and project deliverables
• Engage with participants to drive improvement efforts.
• Develop creative materials such as infographics, videos, and visual content to simplify complex concepts and promote engagement
• Organize and facilitate Lean Six Sigma training sessions, workshops, and collaborative improvement activities
• Streamline program administration, managing documentation, training logistics, and reporting key program metrics
• Analyze and document business processes, identifying inefficiencies and areas for optimization

Requirements:

• Minimum of 2 years of experience in business process analysis, process improvement, or related roles
• Strong Lean Six Sigma knowledge with experience in implementing process improvement projects
• Excellent program management and stakeholder engagement skills to motivate and support participants
• Creative mindset with experience in designing infographics, videos, and visual content for effective communication
• Effective communication and facilitation abilities to lead improvement initiatives
• Highly organized with the ability to manage multiple projects and deadlines
• Lean Six Sigma certification (Yellow Belt or higher) is a plus
• Willing to work in Pasay City

Assistant Business Process Manager

Posted today

Job Description

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Business Process and Solutions Head

Pasay, Camarines Sur ₱ - ₱

Posted 1 day ago

Job Description

JOB DESCRIPTION:

1. Business Process Improvement

• Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality.
• Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) Methodologies
• Establish KPIs, dashboards, and scorecards to track operational performance.

2. SAP Process Management

• Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD
• Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs.
• Lead SAP-related enhancements, testing, and user training for efficiency gains.
• Ensure compliance of SAP transactions with ISO 9001 and internal quality standards.

3. Quality & Compliance

• Drive adherence to quality management systems within SAP and process workflows.
• Support audits by providing SAP reports and process compliance documentation.
• Standardize business processes across construction sites and head office functions.

4. Leadership & Stakeholder Engagement

• Manage cross-functional improvement teams and mentor staff on Lean Six Sigma principles.
• Collaborate with senior management to identify and prioritize process improvement opportunities.
• Act as liaison between SM business units and Divisions, SM Prime IT and SAP Team, and project management teams for SAP initiatives.

JOB REQUIREMENTS:

• Bachelor's Degree in Engineering, Business Administration, Information Systems, or related field.
• At least 8 years of experience in process improvement and quality management.
• Experience in construction industry is an advantage.
• Lean Six Sigma Green Belt Certified (Black Belt is an advantage).
• Proven expertise and coordination in SAP modules (MM, PS, FI/CO, or equivalent).
• Strong knowledge of ISO 9001 and construction project workflows.
• Proficiency in data visualization tools (Power BI, Excel Advanced) is an advantage.
• Excellent leadership, problem-solving, and change management skills.

Business Process and Solutions Head

Posted 1 day ago

Job Description

JOB DESCRIPTION:

1. Business Process Improvement

• Lead Lean Six Sigma projects to reduce waste, improve efficiency, and enhance process quality.
• Facilitate process mapping, root cause analysis, and continuous improvement workshops applying Lean Six Sigma (DMAIC) Methodologies
• Establish KPIs, dashboards, and scorecards to track operational performance.

2. SAP Process Management

• Oversee SAP business processes (Procurement, Finance, Supply Chain, Project Systems) within SMEDD
• Collaborate with SMEDD and SM Prime IT and SAP functional teams to ensure SAP workflows align with SM Prime and SMEDD SOPs.
• Lead SAP-related enhancements, testing, and user training for efficiency gains.
• Ensure compliance of SAP transactions with ISO 9001 and internal quality standards.

3. Quality & Compliance

• Drive adherence to quality management systems within SAP and process workflows.
• Support audits by providing SAP reports and process compliance documentation.
• Standardize business processes across construction sites and head office functions.

4. Leadership & Stakeholder Engagement

• Manage cross-functional improvement teams and mentor staff on Lean Six Sigma principles.
• Collaborate with senior management to identify and prioritize process improvement opportunities.
• Act as liaison between SM business units and Divisions, SM Prime IT and SAP Team, and project management teams for SAP initiatives.

JOB REQUIREMENTS:

• Bachelor's Degree in Engineering, Business Administration, Information Systems, or related field.
• At least 8 years of experience in process improvement and quality management.
• Experience in construction industry is an advantage.
• Lean Six Sigma Green Belt Certified (Black Belt is an advantage).
• Proven expertise and coordination in SAP modules (MM, PS, FI/CO, or equivalent).
• Strong knowledge of ISO 9001 and construction project workflows.
• Proficiency in data visualization tools (Power BI, Excel Advanced) is an advantage.
• Excellent leadership, problem-solving, and change management skills.

Project Manager

Posted 1 day ago

Job Description

Job Overview: The Project Manager – Transmission Line (High Voltage) is responsible for the overall planning, execution, monitoring, and completion of high-voltage transmission line works associated with a hydropower dam and pumped storage project. This includes managing the engineering, procurement, construction, and commissioning of transmission lines and associated substations, ensuring integration with the power plant and grid interface.

The role requires strong leadership and technical knowledge of high-voltage (115kV to 500kV) transmission systems, with experience in mountainous terrain, complex rights-of-way, and regulatory compliance for energy infrastructure.

THE ROLE

• Lead and manage the full lifecycle of the high-voltage transmission line component of the project.
• Supervise design reviews, route selection, tower siting, and alignment optimization for efficiency and minimal environmental impact.
• Coordinate with regulatory agencies, LGUs, landowners, and communities for permitting and right-of-way acquisition.
• Oversee contractors, suppliers, and engineering consultants for the timely and safe construction of towers, conductors, insulators, grounding systems, and access roads.
• Ensure substation interfaces, protection and control systems, and grid interconnection are designed and implemented correctly.
• Monitor project schedule, progress, costs, and contract compliance for transmission line scope.
• Ensure all works comply with national and international codes (e.g., PEC, IEC, IEEE, NESC), safety regulations, and quality standards.
• Identify and mitigate risks related to ROW, terrain, weather conditions, and technical execution.
• Prepare technical reports, progress updates, and documentation for stakeholders and senior management.
• Lead and mentor site engineers, inspectors, and support staff assigned to the transmission line package.

THE INDIVIDUAL

• Bachelor's Degree in Electrical Engineering or related discipline; PRC license required.
• Strong technical background in HV transmission line design, construction, and commissioning (230kV to 500kV).
• Minimum of 20 years of experience in high-voltage transmission line projects, with relevant involvement in hydropower, renewable energy, or grid expansion projects.
• Familiarity with protection, SCADA, grid codes, and substation integration.
• Proven experience in managing contractors, OEMs, and EPC-type project delivery.
• Proficient in relevant engineering tools (e.g., PLS-CADD, AutoCAD, MS Project, Primavera).
• Experience in ROW acquisition and stakeholder engagement is a strong advantage.
• Excellent communication, documentation, and leadership skills.
• Willingness to be deployed 100% onsite, with flexibility to be assigned in either Rizal or Laguna.

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