
Sales Consultant
23 hours ago
On-site - Cebu 1-3 Yrs Exp High/Senior High School Full-time
Job DescriptionEmployee Recognition and Rewards
Commission, Incentives
Government Mandated Benefits13th Month Pay, Paid Holidays
Working LocationOn-site in Central Bloc, Cebu IT Park, Cebu City. If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately:
- withholds your ID,
- requires you to provide a guarantee or collects property,
- Responsible for handling inbound and outbound calls from any part of the globe that the call originates from
- Equipped to handle all general reservations and deal with changes to all reservations
- Process refunds to passengers and answer general travel reservation queries
- Handle mileage plus reservations and queries
- Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor
- Ensure accurate documentation of customer profiles/reservations
- Handle customer complaints and provide first time resolution
- Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
- Keep all company information which includes customer information confidential and secured
- Senior High School graduate OR Completed 2 years/4 semesters in college (in 1 course and no back subjects) OR College graduate
- Must have at least 12 months of sales experience in any industry
- Excellent English written and oral communication skills
- Ability to build rapport and overcome objections
- Ability to maintain required sales percentages per week
- Ability to maintain the highest level of confidentiality
- Ability to work in a multi-tasked environment
- Ability to prioritize and organize work
- Ability to adapt to a flexible schedule
- Willing to work onsite in Central Bloc, Cebu IT Park, Cebu City
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