
Cash Collections Specialist
4 weeks ago
SAP Pasig, National Capital Region, Philippines
OverviewRole focused on suspensions and terminations processing due to non-payment for global customers, within the Cash Collections Global Volume Customers (CC GVC) function.
Responsibilities- Process and document all suspensions/terminations due to non-payment related cases
- Handle suspensions and terminations due to non-payment for all global customers, including triggering of MARs/CRFs and end-to-end and post-termination activities for volume customers only
- Engage with the team SPOC/lead to align on suspension/termination activities
- Engage with the third-party collection agency
- Help optimize the suspension and termination for non-payment process with CC GVC process automation SPOC, relevant stakeholders and CPIT colleagues
- Other related duties as assigned
- Proactive, agile, structured, and solution-oriented approach
- Adaptability to change and unknowns with a positive attitude
- Team player
- Excellent communication skills and attention to detail
- Excellent knowledge of ISP, CRM, CMS and other SAP tools is a plus
Global Volume Cash Collections (GVC CC) team, consisting of over 70 colleagues, focuses on reducing invoices overdue percentage and Days Sales Outstanding (DSO) to improve cash flow by driving timely settlements, while maintaining customer experience and collaborating with other teams.
About SAPSAP is a cloud company delivering end-to-end business application software and related services. SAP values inclusion, health and well-being, flexible working models, and personal development. We aim to enable every employee to perform at their best.
EEO / AccessibilitySAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you require accommodation for the application process, please email Recruiting Operations Team:
Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in line with applicable laws.
Successful candidates may be required to undergo background verification with an external vendor.
Job DetailsRequisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Employment Type: Regular Full Time
Seniority level- Not Applicable
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