Cash Collections Specialist

4 weeks ago


Pasig, Philippines SAP Full time
Cash Collections Specialist - Suspensions/Terminations Processor

SAP Pasig, National Capital Region, Philippines

Overview

Role focused on suspensions and terminations processing due to non-payment for global customers, within the Cash Collections Global Volume Customers (CC GVC) function.

Responsibilities
  • Process and document all suspensions/terminations due to non-payment related cases
  • Handle suspensions and terminations due to non-payment for all global customers, including triggering of MARs/CRFs and end-to-end and post-termination activities for volume customers only
  • Engage with the team SPOC/lead to align on suspension/termination activities
  • Engage with the third-party collection agency
  • Help optimize the suspension and termination for non-payment process with CC GVC process automation SPOC, relevant stakeholders and CPIT colleagues
  • Other related duties as assigned
What you will bring
  • Proactive, agile, structured, and solution-oriented approach
  • Adaptability to change and unknowns with a positive attitude
  • Team player
  • Excellent communication skills and attention to detail
  • Excellent knowledge of ISP, CRM, CMS and other SAP tools is a plus
Meet Your Team

Global Volume Cash Collections (GVC CC) team, consisting of over 70 colleagues, focuses on reducing invoices overdue percentage and Days Sales Outstanding (DSO) to improve cash flow by driving timely settlements, while maintaining customer experience and collaborating with other teams.

About SAP

SAP is a cloud company delivering end-to-end business application software and related services. SAP values inclusion, health and well-being, flexible working models, and personal development. We aim to enable every employee to perform at their best.

EEO / Accessibility

SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you require accommodation for the application process, please email Recruiting Operations Team:

Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability, in line with applicable laws.

Successful candidates may be required to undergo background verification with an external vendor.

Job Details

Requisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Employment Type: Regular Full Time

Seniority level
  • Not Applicable
Industries
  • Software Development, IT Services and IT Consulting, and Business Consulting and Services
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