Sales Operations Manager

2 weeks ago

Tarlac City, Philippines Emapta Global Full time

At Emapta, we're building global careers. As a leading offshore outsourcing partner, we connect top talent with international clients across industries, empowering professionals to thrive in meaningful roles without leaving home.

Job Description

As a Sales Operations Manager , you will be responsible for driving CRM excellence, enabling sales teams, and fostering cross-functional alignment to scale a global commercial engine.

Job Overview

Employment type: Full-time

Shift: Night or Mid Shift

Work setup: Permanent Work From Home

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Salary Advance Program
  • Unlimited upskilling through Emapta Academy courses
  • Free 24/7 access to our office gyms
  • Exclusive Emapta Lifestyle perks
  • Unlimited opportunities for employee referral incentives
  • Standard government and Emapta benefits
  • Total of 20 annual leaves
  • Mentorship and exposure to global leaders and teams
  • Diverse and supportive work environment

The Qualifications We Seek

  • 5+ years of experience in sales operations , revenue operations , or GTM program management in a high-growth B2B services or SaaS environment .
  • Deep expertise in HubSpot CRM required ; certifications preferred.
  • Proficient in creating and managing dashboards, reports, and visual analytics.
  • Highly structured thinker with a knack for building scalable processes and frameworks.
  • Proven track record in managing enablement programs and coordinating cross-functional teams.
  • Excellent written and verbal communication skills.
  • Obsessed with detail and quality.

Your Daily Tasks

Sales Operations & CRM Excellence

  • Own and enforce HubSpot CRM hygiene, ensuring data accuracy, completeness, and timely updates.
  • Chase and coach sales reps to uphold pipeline integrity, forecast updates, and stage progression compliance.
  • Build, manage, and optimize dashboards, exception reports, and key performance analytics.
  • Collaborate with leadership to surface pipeline risks, deal slippage, and rep productivity insights.
  • Drive the creation, organization, and governance of a centralized repository for all sales assets.
  • Act as project manager for our global sales training and onboarding programs.
  • Assist in the rollout of new sales methodologies, tools, and workflows.
  • Partner with marketing and delivery to ensure messaging, proof points, and vertical content are always up to date.

Team Coordination & Operational Rhythm

  • Orchestrate regular sales huddles, enablement sessions, and QBR preparation.
  • Own meeting agendas, team calendars, and follow-ups from cross-functional commercial reviews.
  • Serve as the liaison between sales, marketing, delivery, and HR for training, systems, and process improvement initiatives.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one.

We're committed to growing talent and setting you up for success. Be part of a team that showcases Filipino excellence to the world.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose.

Emapta is an equal opportunities employer and welcomes applications from diverse candidates.

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