Medical Document Retrieval Specialist

Medical Document Retrieval Specialist (Philippines | Remote) OpsArmy Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Medical Document Retrieval Specialist (Philippines | Remote) role at OpsArmy Medical Document Retrieval Specialist (Philippines | Remote) OpsArmy Manila, National Capital Region, Philippines Join to apply for the Medical Document Retrieval Specialist (Philippines | Remote) role at OpsArmy Get AI-powered advice on this job and more exclusive features. Medical Document Retrieval Specialist (Remote)Schedule: Full-Time | Monday - Friday, 9:00 AM - 5:00 PM ESTApply here: The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing. The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.Key Responsibilities1. Provider Research & IdentificationDetermine all relevant healthcare providers associated with a client’s treatment, beyond the main facility listed by the law firm. Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls. Input all identified providers into the admin application. 2. Request Creation & Quality ControlReview and correct incoming Release of Information (ROI) forms, which are incomplete or incorrect in approximately 90% of cases. Create accurate “base” forms before assembling final submission packets. Conduct thorough quality assurance checks for each ROI packet, ensuring all required components (cover letters, affidavits, etc.) are accurate and complete. 3. Request AssignmentAssign requests to appropriate records team members based on workload and utilization metrics. 4. Handling Special CasesIdentify and escalate provider-specific requirements (e.g., custom forms) to the appropriate Client Success Manager (CSM). Resolve missing or conflicting information by liaising directly with the law firm’s case manager. RequirementsExperience: Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations. Attention to Detail: Extreme accuracy is essential errors can cause months-long delays in retrieval. Technical Skills: Proficiency in Adobe Acrobat and PDF editing/combining tools. Communication: Strong verbal and written communication skills with a proactive problem-solving mindset. Apply here: Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Health Care Provider Industries Technology, Information and Internet Referrals increase your chances of interviewing at OpsArmy by 2x Sign in to set job alerts for “Medical Specialist” roles. Manila, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 1 day ago Medical Billing Specialist (PH | Remote) Makati, National Capital Region, Philippines 1 week ago Medical Billing Specialist (Philippines | Remote Manila, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 4 weeks ago Remote Medical Coding Specialist (Certification Required) Manila, National Capital Region, Philippines 1 week ago Manila, National Capital Region, Philippines 2 days ago Medical Biller US Healthcare (AdvancedMD) - WFH Midshift Quezon City, National Capital Region, Philippines 3 weeks ago Medical Administrative Assistant (Homebased) National Capital Region, Philippines 4 hours ago US Healthcare Medical Biller for Athena - WFH/Remote Pasig, National Capital Region, Philippines 1 week ago Healthcare Specialist (US Registered Nurse) - Temporary Work From Home Manila, National Capital Region, Philippines 1 week ago US Registered Nurse - Healthcare Account | WFH Taguig, National Capital Region, Philippines 3 days ago US Registered Nurse - Healthcare Account | WFH National Capital Region, Philippines 1 week ago Healthcare Specialist (PH Registered Nurse) - Temporary Work From Home Oupatient ED Medical Coder | Training Specialist Taguig, National Capital Region, Philippines 3 weeks ago Marketing Strategist (Healthcare, Femtech, Medtech) Manila, National Capital Region, Philippines 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr