Senior Business Analyst

20 hours ago

Metro Manila Philippines Buscojobs Full time

Business Analyst and Process Improvement Senior Associate

Posted today

Job Description

We are looking for a proactive, analytical, and detail-oriented Senior Associate – Business Analyst & Process Improvement to support both strategic and operational initiatives across the organization. This hybrid role blends business analysis, process improvement, and data analytics to help identify improvement opportunities, support data-driven decision-making, and monitor performance through well-structured reporting.

Qualifications

  • Bachelor's degree in Business, Information Systems, Industrial Engineering, or a related field
  • Minimum of 3 years of combined experience in business analysis, process improvement, or operations

Required Skills

  • Proficiency in Microsoft Excel (advanced formulas, pivot tables, basic macros)
  • Strong analytical thinking, attention to detail, and problem-solving skills
  • Experience in reporting and dashboard creation using Power BI, Excel, or similar tools
  • Familiarity with KPI/SLA frameworks and performance monitoring techniques
  • Excellent communication and documentation skills: with the ability to translate business needs into clear requirements
  • Comfortable working independently or in cross-functional teams
  • Willingness to take on short-term assignments or secondments to support business agility
  • Must be willing to work in a hybrid set-up
  • Fixed-term role

Preferred Skills

  • Familiarity with automation tools like Power Automate, UiPath, or Zapier
  • Experience with process mapping tools (e.g., Lucidchart, Visio)

Responsibilities

  • Analyze business data and operational processes to identify trends, gaps, inefficiencies, and improvement opportunities
  • Support KPI and SLA monitoring by gathering, analyzing, and validating performance data across departments
  • Build, manage, and maintain dashboards and reports using tools like Power BI, Excel, or Google Data Studio to visualize performance metrics and operational health
  • Gather and document business and data requirements from stakeholders and translate them into clear action items, process flows, or technical specifications
  • Recommend and implement process improvements, workflow optimizations, and simplification strategies
  • Support the design and documentation of process maps, SOPs, data flow diagrams, and improvement plans
  • Collaborate with cross-functional teams (e.g., IT, Operations, Finance, Data Teams) to ensure alignment and successful delivery of initiatives
  • Perform ad hoc and recurring data analysis to support insights generation, root cause identification, and operational decision-making
  • Support light automation or scripting tasks (e.g., Excel macros, HTML-based forms, basic SQL queries, or Google Apps Script) where applicable
  • Track improvement initiatives and provide regular updates on key milestones and measurable impact

Note: This refined description consolidates information from the provided posting to present a focused, job-focused summary suitable for posting.

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