
Repair Shop Supervisor
3 weeks ago
On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time
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Job DescriptionLeads all repair shop activities—assigning jobs, inspecting quality, coaching technicians, ensuring tool readiness, and maintaining service speed and accuracy. Collaborates across departments to deliver a seamless customer service experience and drive team performance.
Education:
- Graduate of ECE, ME, EE, or Technical Vocational Course (TESDA-certified)
- Appliance repair certifications from OEM or trade institutions
- Leadership or safety training is a plus
Core Competencies:
- Technical diagnostics and repair quality control
- Team supervision, scheduling, and coaching
- Cost and tool management
- Safety and compliance awareness
- Customer-focused communication
- Organizational and documentation skills
Technical Competency:
- Troubleshooting and diagnostic skills (small and major appliances)
- Understanding of common appliance systems (electrical, refrigeration, gas, etc.)
- Familiarity with job ticket/work order systems
- QA checklist adherence and inspection ability
Ideal Profile:
- 3–5 years of experience in appliance repair
- At least 1–2 years of leadership or team lead experience
- Track record of improving repair turnaround time and quality
- Hands-on, accountable, and results-driven
Attention to Detail Written and Verbal Communication Skills Technical Knowledge Tools Proficiency Systems Proficiency
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