
Loan Processor
22 hours ago
Loan Processor
Posted 1 day ago
Job Description
We are looking for a Loan Processor to join our team. The role is vital in coordinating with loan providers, assisting clients from branches, and ensuring accurate documentation for smooth loan processing. This role involves end-to-end processing of mortgage loans, verification of documents, and coordination with internal teams and external stakeholders to meet timelines and compliance requirements.
Key Responsibilities:
- Handle end-to-end processing of purchase and/or refinance mortgage loans
- Review and verify residential mortgage documentation to meet investor and compliance guidelines
- Communicate directly with US-based loan officers, underwriters, title companies, and borrowers
- Track, follow up, and manage missing documentation to move files forward efficiently
- Update Loan Origination Systems (LOS) and internal trackers in real-time
- Ensure loan files are processed accurately and on schedule to meet SLAs
- Provide excellent customer service and phone/email support, as needed
- Collaborate with internal teams for continuous process improvement
Qualifications:
- Bachelor’s Degree in Business Administration, Finance, Accounting, or any related field
- 2+ years of hands-on experience in US mortgage processing (preferably in a BPO/outsourcing setup)
- Strong knowledge of mortgage origination (Purchase or Refinance) and related processes
- Experience with mortgage processing systems (e.g., Encompass, Calyx Point, BytePro) is a plus
- Excellent written and verbal English communication skills; comfortable working with US clients and time zones
- Willing to work onsite at Alabang, Muntinlupa City and/or Night Shift as required
Job Types: Full-time, Permanent
- Onsite location: Alabang Town Center, Alabang, Muntinlupa City
- Salary: Up to Php45,000 per month (varies by experience)
- Benefits: Health insurance, Life insurance, Paid training, On-site parking
Application Details:
- Application Question(s): Total US Mortgage Loan Processing experience in BPO setup
- Willingness to travel: 75% (Preferred)
Notes:
This description consolidates multiple postings for Loan Processor roles in the Cabuyao and Alabang areas and reflects typical responsibilities, requirements, and benefits associated with US mortgage processing work in a BPO/outsourcing environment. Some postings include sign-on bonuses or shifting schedules and onsite requirements; actual terms may vary by opening.
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