Front Office Coordinator

4 weeks ago

Angeles, Philippines Virtual Rockstar Careers Full time

This is a remote position. Virtual Rockstar is seeking a Front Office Coordinator to act as the organizational hub for a small, high-touch concierge practice. This role combines front office, billing, and patient coordination duties to ensure operations run smoothly and patients receive an exceptional experience from start to finish. You’ll manage patient scheduling, payments, and communication — serving as the first point of contact for patients while maintaining accuracy, privacy, and professionalism in all interactions. About Our Client: Our client is a private concierge medical practice dedicated to providing science-driven, patient-first care. Their approach combines personalized service, integrity, and precision in every interaction. The environment is calm, kind, and detail-oriented — ideal for professionals who value empathy, accountability, and proactive communication. Responsibilities Patient & Office Coordination Answer initial patient phone calls and inquiries with warmth and professionalism Manage the appointment calendar — scheduling, confirming, and rescheduling visits (virtual and in-person) Coordinate diagnostic appointments (VO2 Max tests, DEXA scans, and follow-ups) Send onboarding materials including welcome packets, intake forms, and membership agreements Send after-visit summaries, lab instructions, and follow-up care details Maintain accurate patient records and ensure confidentiality Billing & Payment Management Handle cash and card payments through Clover and QuickBooks Maintain recurring membership payments; resolve declines or expired cards Set up and monitor auto-payments for patient memberships Generate and post invoices and payment records Prescription & Refill Coordination Manage and track prescription refill requests Coordinate with pharmacies for fulfillment and shipment updates Ensure all refills are documented accurately in the EMR system Administrative Support Conduct daily check-ins and end-of-day summaries with the provider Participate in weekly operational meetings to review priorities and KPIs Prepare and organize practice documents and digital records Assist in standardizing patient education resources and dashboard tracking Support marketing communication through Mailchimp and manage phone system via Wix Requirements 2+ years of experience in a medical administrative or patient coordination role Strong communication and customer service skills Excellent attention to detail and time management Tech-savvy and comfortable using: Google Workspace & Google Drive Practice Fusion (EMR) Clover, QuickBooks, and DocuSign Mailchimp and basic CRM tools Ability to manage sensitive information with discretion and professionalism Proactive, reliable, and able to “own the outcome” in daily responsibilities Benefits Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. Make a meaningful impact by helping to build and strengthen families across the globe. #J-18808-Ljbffr

  • TECH - SAVVY OFFICE ASSISTANT (Project Coordinator)

    2 weeks ago

    Angeles, Philippines Linkage Web Development Full time

    Position Title TECH - SAVVY OFFICE ASSISTANT (Project Coordinator) Location Onsite, office‑based Schedule Full time, Night Shift (Monday – Friday) Compensation Up to 30K per month (depending on experience and skills) Overview Linkage Web Solutions is hiring a Tech‑Savvy Office Assistant for our night shift operations team. This is a career track role...

  • Hiring Front-of-House Team

    2 weeks ago

    Angeles City, Central Luzon, Philippines Linkage Web Development Full time ₱15,000 - ₱20,000 per year

    Hardin Bar & Grill – Now Hiring Front-of-House Team (Waitstaff, Hostess, Cashier, Bartender)Hardin Bar & Grill is opening soon, and we're building a strong Front-of-House team to deliver excellent guest experiences from the moment customers walk in until the moment they leave. We're hiring for Waitstaff, Hostess/Guest Communication Officer, Cashier, and...

  • Hiring Front-of-House Team

    2 weeks ago

    Angeles City, Central Luzon, Philippines Linkage Web Development Full time ₱15,000 - ₱20,000

    Hardin Bar & Grill – Now Hiring Front-of-House Team (Waitstaff, Hostess, Cashier, Bartender)Hardin Bar & Grill is opening soon, and we're building a strong Front-of-House team to deliver excellent guest experiences from the moment customers walk in until the moment they leave. We're hiring for Waitstaff, Hostess/Guest Communication Officer, Cashier, and...

  • Front Desk Receptionist

    3 days ago

    Angeles City, Philippines NSDMM MANAGEMENT SERVICES INC Full time

    JOB QUALIFICATIONS Bachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent) Experience or OJT in the front desk office Personable and projects a professional image Mature, Highly trainable, Well- mannered Excellent communication and interpersonal...

  • Fleet Compliance Coordinator

    3 weeks ago

    Angeles, Philippines Find Staff LLC Full time

    Fleet Compliance Coordinator Full-time | Remote (Must Work U.S. daytime Hours) Find Staff is hiring on behalf of our client, LBC Fleet & Compliance. LBC supports service-based businesses across the U.S. with fleet compliance, dispatch support, and backend operations. These are businesses with real-world risk—passenger carriers, motorcoach fleets, trucking...

  • Project Support Officer

    3 weeks ago

    Angeles, Philippines Cloudstaff Full time

    We're Hiring: Project Support Officer! We are currently on the lookout for a Project Support Officer to join our team at Cloudstaff, the #1 workplace everywhere! Role : Project Support Officer Work Arrangement : Work from Office Schedule : Morning Shift Seeking a detail-oriented and proactive Project Support Officer to assist in the coordination,...

  • Sales Operations Coordinator

    2 weeks ago

    Angeles, Philippines HR Network Inc. Full time

    We are looking for a Account Specialist who will provide end-to-end support to customers throughout the purchase process—from inquiries and orders to delivery, returns, and after-sales assistance. Key Responsibilities: -Handle customer concerns via phone, email, and chat. -Process orders, returns, and refunds accurately. -Provide product information and...

  • Sales Operations Coordinator

    4 days ago

    Angeles, Philippines HR Network Inc. Full time

    We are looking for a Account Specialist who will provide end-to-end support to customers throughout the purchase process—from inquiries and orders to delivery, returns, and after-sales assistance. Key Responsibilities: -Handle customer concerns via phone, email, and chat. -Process orders, returns, and refunds accurately. -Provide product information and...

  • Paralegal Assistant

    2 weeks ago

    Angeles P, Philippines Matic Law Office Full time ₱180,000 per year

    Role DescriptionThis is a full-time, on-site Paralegal Assistant role in Santo Domingo, Angeles City. The Paralegal Assistant will be responsible for assisting attorneys with legal research, preparing and reviewing legal documents, supporting litigation and case management processes, and other related matters. The role requires effective communication with...

  • Concierge Representative in HighEnd Mall

    3 days ago

    Angeles City, Philippines NSDMM MANAGEMENT SERVICES INC Full time

    JOB QUALIFICATIONS -Bachelor's Degree holder in Hospitality Management, Tourism, Mass Communications, Sports Science, Physical Education, Certified Gym Instructor, or any equivalent) -Experience or OJT in the front desk office -Personable and projects a professional image -Mature, Highly trainable, Well- mannered -Excellent communication and interpersonal...