Service Operations Manager
5 days ago
Key Responsibilities 1. Service Operations Management Supervise and coordinate daily service operations, including scheduling, dispatching, and monitoring field technicians. Ensure timely completion of installation, preventive maintenance, and repair activities. Implement standard operating procedures (SOPs) to maintain service quality and efficiency. Monitor service KPIs such as turnaround time, response rate, and customer satisfaction. 2. Team Leadership & Development Lead, coach, and evaluate service technicians and coordinators. Conduct performance reviews and recommend training programs for skill enhancement. Foster a positive and collaborative work environment aligned with company values. 3. Customer Relationship Management Handle escalated client concerns and ensure prompt resolution. Build and maintain strong relationships with clients to promote trust and repeat business. Coordinate with the Sales and After-Sales departments to ensure seamless customer service. 4. Process Improvement & Reporting Identify and implement process improvements to enhance operational efficiency. Analyze service data and prepare regular reports on performance metrics. Oversee spare parts management, warranty claims, and service documentation. 5. Compliance & Safety Ensure all operations comply with company policies, safety regulations, and industry standards. Monitor field activities to ensure adherence to safety and quality protocols. Maintain accurate service records and ensure proper documentation for all transactions. #J-18808-Ljbffr
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Service Operation Manager
2 weeks ago
, Davao del Sur, Philippines Trinitas Food Corporation Full timeJob Description 1. Service Operations Management Supervise and coordinate daily service operations, including scheduling, dispatching, and monitoring field technicians. Ensure timely completion of installation, preventive maintenance, and repair activities. Implement standard operating procedures (SOPs) to maintain service quality and efficiency. Monitor...
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Service Operations Manager
2 weeks ago
, Davao del Sur, Philippines Unibakers Corporation Full timeKey Responsibilities 1. Service Operations Management Supervise and coordinate daily service operations, including scheduling, dispatching, and monitoring field technicians. Ensure timely completion of installation, preventive maintenance, and repair activities. Implement standard operating procedures (SOPs) to maintain service quality and efficiency....
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Service Operations Manager
3 weeks ago
, Davao del Sur, Philippines Aickman and Greene Full timeOverview The Service Operations Manager is responsible for leading and managing the aftersales service team handling equipment installed in more than 100 bakeshops across Mindanao. The role ensures efficient and timely delivery of warranty repairs, preventive maintenance, and post-warranty service while maximizing equipment reliability, minimizing downtime,...
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Operations Manager
3 weeks ago
, Davao del Sur, Philippines Awesome CX by Transcom Full timeOverview Awesome CX by Transcom is looking for talented individuals to join our team. This role focuses on the profit and growth of the business area through employee performance management, service delivery and client interaction. Operations Manager for Awesome CX by Transcom - Davao Responsibilities Attend internal meetings with other staff of the contact...
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Operations Manager
13 minutes ago
, Davao del Sur, Philippines Unibakers Corporation Full time1. Educational Background Bachelor’s Degree in Business Administration , Operations Management , Food Technology , Hotel and Restaurant Management , or a related field. A Master’s Degree in Business Management or related discipline is an advantage. 2. Work Experience At least 5 years of experience in operations management, preferably in the food...
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Operations Manager/Supervisor
3 weeks ago
, Davao del Sur, Philippines One Call Solutions Full timeOverview At One Call Solutions , we are committed to providing reliable, compassionate, and efficient non-emergency medical transportation (NEMT) and PACE services to our community. Using innovative tools like the One Care Solutions Platform, we deliver exceptional care and dependable transport to patients and participants of all ages and needs. Our...
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Operations Manager
3 weeks ago
, Davao del Sur, Philippines Aickman and Greene Full timeOverview Operations Manager is directly responsible for the comprehensive management and seamless day-to-day operations of all stores and facilities. This role involves overseeing staffing, inventory management, financial performance, and ensuring strict adherence to health, safety, quality and regulatory standards. The Operations Manager’s mission...
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Operations Manager
3 weeks ago
, Davao del Sur, Philippines Creative Connections & Commons Inc. Full timeJob Description Are you an experienced Operations Manager with leadership skills and fluent Japanese? We are looking for a talented individual to take charge of our daily operations, coordinate key projects, and ensure smooth collaboration with our Japanese partners . If you have a passion for process optimization and excellent management skills, this is the...
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Cleaning Operation Manager
3 weeks ago
, Davao del Sur, Philippines RJAC INDUSTRIAL AND REFRIGERATION WORKS Full timeOverview Oversee and manage the daily cleaning operations, ensuring all cleaning tasks are completed efficiently and to a high standard across facilities or properties. Supervise, train, and motivate cleaning staff, assigning duties, providing guidance, and monitoring performance to maintain productivity and quality. Develop and implement cleaning schedules...
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Operations Manager
2 weeks ago
, Davao del Sur, Philippines Lyanthe Financial Services, Inc. Full timeJob Summary We are seeking a highly experienced and proactive Operations Manager – Accounting to lead our operations team supporting Dutch and Belgian clients. This role is responsible for overseeing the day‑to‑day operations of a team of accountants and bookkeepers, ensuring accurate financial reporting, process efficiency, and regulatory compliance....