Consultant II

3 weeks ago

Philippines Evo Tech Software Solutions Inc Full time

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Evo Tech Software Solutions Inc. Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients’ businesses to excel in today’s market. Opportunity We are seeking a Consultant II to join the Customer Success Team of our US-based client – a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. In this role, you will collaborate with a team of professionals to develop standardized solutions for customers. You will facilitate problem research, diagnosis, resolution, and follow-up for customer change events, and manage escalated events as needed. Key Responsibilities Execute system installations, upgrades, testing, and configurations for implementation projects. Perform initial technical implementation of technology products post-sale and track project progress to ensure deadlines are met. Consult with clients to understand their operational needs and business objectives, and keep stakeholders informed of project progress. Conduct tasks and assignments with moderate supervision, using independent judgment as needed. Qualifications Bachelor’s Degree with 2 years of related experience, an advanced degree without experience, or equivalent experience. Strong analytical, problem-solving, and troubleshooting skills, with excellent organizational abilities to manage multiple projects concurrently. Ability to apply, test, and reconfigure data rules to achieve desired results. Familiarity with XML and experience with text editing and data mapping tools is a plus. If you’re passionate about delivering exceptional customer experiences and want to be part of an innovative global team, we’d love to hear from you. Apply today and help shape the future of supply chain solutions #J-18808-Ljbffr

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