Processes and Procedures Analyst

3 weeks ago

Muntinlupa, Philippines Semy AS Full time

Semy AS Muntinlupa City, National Capital Region, Philippines Overview Semy AS, a Norwegian Facility Management company (with representative offices in Philippines - Alabang and Davao), is looking for a detail-oriented and analytical Processes and Procedures Analyst to support the development, implementation, and optimization of systems, processes, and workflows. This role ensures operational consistency, compliance, and efficiency across multiple sites by analyzing existing procedures, identifying gaps, and driving improvements through process documentation and digital system integration. This role acts as a bridge between facility operations experts, software developers, and stakeholders, ensuring that business processes and industry best practices are accurately translated into scalable, user-friendly technology. Responsibilities Analyze existing processes to identify inefficiencies and areas for improvement. Develop and implement process improvement strategies. Collaborate with cross-functional teams to gather requirements and feedback. Translate operational procedures into detailed functional specifications and user stories for the software development team. Analyze existing Facility Management/Property Management systems and identify opportunities for process automation and integration. Lead change management efforts related to process improvements. Document and standardize best practices across the organization. Assist in system validation, testing, and user training. Required Qualifications Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field. 3–5 years of experience in process improvement, systems analysis, operations, or project management. Proficiency in Microsoft Project, Planner, and other tools. Preferably with Power Platform knowledge and work experience. Strong analytical, problem-solving, and communication skills. Can report daily to Alabang Filinvest or Davao Office (whichever is nearer). Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales #J-18808-Ljbffr

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