Sales And Service Specialist

2 weeks ago


Quezon City, Philippines Canvas ICT Pty Ltd Full time

Sales & Admin Associate (Philippines) – Best Local Cleaners (AU) Location: Quezon City (on-site preferred) or Remote (PH) – full-time, AEST 9:00–18:30 (Mon–Fri) with 90‑min break. Base salary PHP 28,000–30,000 + ongoing sales incentives/commissions. Full training provided. About Best Local Cleaners Best Local Cleaners is an Australian cleaning company serving Canberra and Melbourne with residential and commercial services. We’re known for friendly service, quick responses, and easy booking via our 1300 line and website. What you’ll do Convert inbound leads (calls, emails, web forms, socials) into confirmed bookings; upsell add‑ons when relevant. Own the pipeline: follow up quotes, chase payments, keep statuses accurate in the CRM/ServiceM8. Schedule jobs and coordinate updates with operations; reschedule proactively if things change. Delight customers: fast, clear responses; handle basic complaints and esc‑alate appropriately. Light socials/admin: simple Canva posts, template emails, tidy data entry. What success looks like High lead‑to‑booking conversion, fast first‑response times, accurate CRM notes, and happy client feedback/NPS. You’ll bring Sales‑first mindset with confident spoken English and a friendly phone manner. Customer‑service chops: empathy, objection handling, and clear written communication. Solid admin habits: detail orientation, follow‑through, ownership. Comfortable with CRMs, email/voice tools, Google/Office, and basic Canva . Able to work AEST 9:00–18:30 (Mon‑Fri) with a 90‑minute break; weekend flexibility is a plus. Nice to have (not required) Experience in inside sales, contact centre, home services, or logistics/scheduling. Familiarity with ServiceM8 or similar job‑management tools. What we offer PHP 28,000–30,000 base + ongoing sales incentives/commissions. Full training, clear playbooks, and daily coaching/feedback loops. Stable hours aligned to Australia, and a supportive, metrics‑driven team. On‑site (Quezon City) preferred; remote considered for strong applicants across PH. How to apply Email CV to with subject “Virtual Office – PH”. #J-18808-Ljbffr


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