Quality Analyst
4 weeks ago
Overview TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company supports clients across sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has contributed to expanding the workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States. TaskUs prioritizes employee well-being with competitive salaries and comprehensive benefits. The organization encourages internal mobility and professional growth, and emphasizes an inclusive environment and positive community impact. DEI: TaskUs believes innovation and higher performance come from diverse people. Equal access to opportunities is provided, with reasonable accommodations available in the hiring process. How we partner to protect you: TaskUs will not solicit money from applicants and will not require payment during the application process. Apply through authorized TaskUs recruiters only. Req Id: R_2509_12843 Posted At: Wed Sep :00:00 GMT+0000 (Coordinated Universal Time) Responsibilities Audit calls/interactions/transactions for aligned teammates Coach teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs for audits that inform briefings and training needs Partner with Team Leaders (TLs) to lead team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests, and campaigns for the assigned span Remain updated on knowledge and serve as SME for the campaign/LOB Qualifications Graduate of any course (preferred) At least one year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with basic quality tools (cause and effect, histogram, correlation, etc.) (preferred) Soft Skills Strong customer centricity Ability to provide constructive feedback Excellent written and verbal communication skills Logical thinking and attention to detail Ability to manage conflicts and work with minimal supervision Initiative and good judgment Multitasking and versatility; ability to work with a diverse team Ability to establish and maintain effective working relationships Commitment to continuous improvement mindset Personality Traits Clear thought process and articulate communication Conscientiousness and diligence Assertiveness #J-18808-Ljbffr
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Quality Assurance Analyst
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Angeles, Philippines Muktarion Academy Full timeWe’re Hiring | Quality Assurance Analyst I Are you passionate about ensuring top-quality service delivery in a BPO environment? We’re looking for a Quality Assurance Analyst I to join our growing team! Qualifications: Strong helpdesk background with both hardware and software troubleshooting experience ️ Familiar with operating systems troubleshooting...
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Quality Assurance Analyst
1 week ago
Angeles, Philippines Muktarion Full timeJob Title: Quality Assurance Analyst I Salary: 30,000 - 35,000 (Maximum Offer) Work Location/Setup: Clark, Pampanga Availability: As Soon As Possible Qualifications A background in helpdesk services, including experience in hardware and software troubleshooting, is required. Proficiency in troubleshooting operating systems is necessary. Familiarity with...
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Quality Analyst
2 weeks ago
Angeles, Philippines Connext Full timeJoin Our Team as a Quality Analyst and work onsite in Angeles City, Pampanga! At Connext Global Solutions, we’re not just about outsourcing — we’re about innovating and elevating business processes for world‑class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting,...
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Quality Analyst
7 days ago
Angeles, Philippines TaskUs Full time.Quality Analyst page is loaded## Quality Analystlocations: Angeles, Pampanga, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R\_2510\_14566****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect...
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Quality Analyst
1 week ago
Angeles, Philippines Sutherland Full timeCompany Description Sutherland is a global leader in driving business and digital transformation. Over the last 35 years, we have partnered with iconic brands worldwide to deliver revenue growth, operational efficiency, and innovative business models. Job Description Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst....
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Quality Assurance Analyst
2 days ago
Angeles City, Central Luzon, Philippines Muktarion Academy Full time ₱30,000 - ₱35,000 per yearWe're Hiring | Quality Assurance Analyst I Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer) Start Date: ASAPAre you passionate about ensuring top-quality service delivery in a BPO environment? We're looking for a Quality Assurance Analyst I to join our growing team Qualifications:• Strong...
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Quality Analyst
1 week ago
Angeles, Philippines Connext Full timeJoin Our Team as a Quality Analyst and work Onsite in Angeles City, Pampanga! At Connext Global Solutions, we’re not just about outsourcing — we’re about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and...
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Quality Analyst
2 weeks ago
Angeles City, Central Luzon, Philippines TaskUs Full time ₱250,000 - ₱500,000 per yearAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Senior Quality Assurance Analyst
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Angeles, Philippines Quantrics Enterprises Inc. Full timeSenior Quality Assurance Analyst (Work From Home) Join to apply for the Senior Quality Assurance Analyst (Work From Home) role at Quantrics Enterprises Inc. Senior Quality Assurance Analyst (Work From Home) Join to apply for the Senior Quality Assurance Analyst (Work From Home) role at Quantrics Enterprises Inc. Get AI-powered advice on this job and more...
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Quality Analyst
2 weeks ago
Angeles, Philippines Sutherland Full timeCompany Description Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200...
