Emergency Response Specialist

3 weeks ago


Manila, Philippines V-Call Center Link Inc. Full time

Overview Emergency Response Specialist with at least 2 years of voice-based customer support experience, preferably with background in emergency call handling or crisis response (e.g., 911 dispatch). Responsibilities The ideal candidate must be quick-thinking, calm under pressure, and empathetic when engaging with customers in high-stress situations. Strong communication skills and adaptability are key. Qualifications Bachelor's degree graduate 2+ years of inbound/outbound voice support experience Emergency/call dispatch or crisis support background preferred Excellent verbal English communication (C1 Versant required) Strong listening, comprehension, and adaptive conversation skills #J-18808-Ljbffr



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