Technical Trainer and Developer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Position Summary As a Training Manager, you will be responsible for all aspects of the training process which includes developing and delivering technical courses and workshops to Thales engineers, business partners and customers. This role should be fulfilled by a person who has at least several years of technical experience with Thales Encryption and Cybersecurity products, Crypto Management (HSM) product lines and IAM. As one responsible for technical training development, you enjoy the benefits of being involved in the product roadmap on one hand while having good acquaintance with the field requirements and customer implementations on the other. You will become a source of expert‑level knowledge for Thales engineers worldwide, business partners and customers while being highly involved in projects and exposed to the development processes. Essential Functions / Key Areas of Responsibility The Training Manager leads the development of new training courses (online and onsite format) for new products that the company sells as well as ongoing maintenance for the courses’ content. Developing and delivering advanced workshops and webinars to Thales CSP engineers, business partners, customers, and engineers. Mapping knowledge gaps in the field (Thales engineers and partners) and working directly with product management and engineering to fill those missing gaps in knowledge. Acts as a SME (Subject Matter Expert) within CSP for the Thales’ Encryption and IAM product offerings including (but not limited to): payShield HSM Luna HSM CipherTrust Manager STA / SAS Imperva DataSec / AppSec Products Analyze and evaluate online training systems, methods, and work on continuous improvements impacting the CSP Technical Training team globally. Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language 8 years of experience as a technical trainer, technical lead, or customer facing engineer. A deep level of technical expertise in Thales HSM (Hardware Security Module) or Encryption products, IT security, PKI, cryptography, and other related areas of knowledge. Energetic person with good inter‑personal communication skills, able to adapt and adjust when faced with a problem. Fluent in English, both written and spoken. Fluent in Spanish, both written and spoken. Preferred Qualifications 7 years of experience in the IT or cybersecurity field. Bachelor’s degree in computer science or equivalent education. CISSP (Certified Information System Security Professional) certification or industry equivalent. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now #J-18808-Ljbffr