Senior Analyst, Customer Marketing

3 weeks ago

Manila, Philippines Agoda Full time

Senior Analyst, Customer Marketing (Bangkok-based, relocation provided) Agoda – Bangkok, Thailand About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting‑edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees represent 95+ nationalities across 27 markets, fostering a work environment rich in diversity, creativity and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. In this role, you’ll get to: Spearhead the development, execution, and optimization strategy for growing Agoda’s new & emerging marketing channels. Conduct end‑to‑end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights. Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data‑driven decisions for channel growth. Partner closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using SQL, Tableau, and other tools. Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management. What you’ll need to succeed: Minimum 3 years of experience in Data Analyst position in tech, consulting, e-commerce or digital marketing. Bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics or Finance. Strong analytical skills with the ability to translate data into actionable insights and generate impactful recommendations. Proficient in business intelligence tools and data warehouse technologies such as SQL, Tableau and MS Excel. Innovative problem‑solving skills and the ability to tackle complex challenges in a non‑linear fashion. Excellent stakeholder management & communication skills, with proven ability to influence senior management. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. Discover More About Working At Agoda Agoda Careers Facebook LinkedIn YouTube #J-18808-Ljbffr

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