Presales Consultant/Solution Architect

As a Presales Consultant/Solution Architect at ETP Group, you will design client-specific product solutions and oversee complete proposal development. You will collaborate with cross-functional teams for service delivery, assist sales with client requirement understanding, and offer technical guidance on product specifications and compatibility.

Experience Required

5-7 years of functional experience in the Retail & E-commerce industry

Location

Manila

Role Type

Full Time

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Write-up on why you are the best fit for this role

As a Presales Consultant/Solution Architect at ETP Group, you will be instrumental in designing client-specific product solutions and overseeing the complete proposal development process. You will collaborate with cross-functional teams to ensure seamless service delivery and provide crucial technical support to sales teams by understanding client requirements. Your expertise will guide product specifications and compatibility, and you will stay updated on industry trends and competitor products to align client needs with internal product development and marketing. A key part of your role will involve leading product demonstrations at various forums to showcase ETP solutions and contributing to compelling proposal creation, including prompt responses to RFPs, RFQs, and SOWs. You will be expected to maintain a strong commitment to continuous learning and work effectively both independently and as part of a team.

• Design client-specific product solutions.
• Collaborate with cross-functional teams for service delivery.
• Assist sales with client requirement understanding and technical support.
• Offer technical guidance on product specs and compatibility.
• Stay updated on industry trends and competitor products.
• Align client needs with internal product development and marketing.
• Lead product demonstrations for at seminars / conferences/ solution forums/ exhibitions to showcase the ETP solutions.
• Contribute to compelling proposal creation.
• Respond promptly to RFPs, RFQs, and SOWS.
• Maintain motivation and commitment to continuous learning.
• Work effectively independently and in team settings.

• Strong knowledge and experience in pre-sales activities, preferably in the relevant industry.
• Excellent presentation and communication skills, with the ability to convey complex ideas clearly and concisely.
• Demonstrated ability to understand customer needs and translate them into effective solutions.
• Technical proficiency to understand and explain product features and benefits.
• Strong analytical and problem-solving skills to assess customer requirements and recommend appropriate solutions.
• Ability to work collaboratively in cross-functional teams and manage multiple priorities in a fast-paced environment.
• Exceptional interpersonal skills to build rapport and establish long-term relationships with clients.
• Self-motivated and proactive approach to learning and staying updated on industry trends and technologies.
• Attention to detail and strong organizational skills to manage documentation, proposals, and customer interactions.
• Flexibility and adaptability to navigate changing customer requirements and evolving market dynamics.

• Any graduate with relevant industry experience. B.E. / B. Tech., M.C.A. preferred.
• At least one full life cycle ERP / Retail Software implementation experience.
• Excellent communication and presentation skills.
• Proven ability to listen to prospects and design solutions that can deliver business benefits.
• Prior experience as a Solution Architect (Presales Consulting) will be preferred.