Network Engineer II

Overview

The Network Engineer II role is to ensure that industry best practices and methodologies are applied to deployment and migration of customer VMWare VeloCloud, firewall, route/switch and data center networks. This individual provides technical guidance and leadership to the customer and project management team and ensures project timelines are met. They will be the technical point of contact for the customer and provide migration and deployment services. The Network Engineer II will work as part of a team that provides implementation & migration planning for new and existing customer projects. The role is responsible for leading all the technical efforts to successfully migrate a new customer into the platform. The Network Engineer II will be responsible for providing implementation support, which includes advanced networking troubleshooting and management of overall health of services migrating into the managed cloud. The position will be a key factor in providing a great customer experience pre & post implementation.

Start Date: ASAP

Work Setup: Hybrid at the Sanctum, SM - North EDSA, Quezon City (Onsite training)

Responsibilities

• Responsible for the delivery of network implementation & optimization services as a post sales engineer to clients.
• Create or update Low Level and High-Level design of data center networks utilizing industry best practices.
• Support the delivery of network solutions including routers, switches, firewalls, load balancers and other network hardware appliances including VMWare VeloCloud
• Oversee/perform new and existing equipment, hardware, and software upgrades.
• Perform configuration, maintenance, and troubleshooting of customer managed hardware, software.
• Monitor network performance and troubleshoot problem areas as needed.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Provision new or existing customers and provide onboarding assistance.
• Provide support on escalated trouble cases when necessary.
• Familiarize with entire environment and execute initiatives to reduce failures, defects, and improve overall performance.
• Document installations, procedures, and processes for use by other engineers and support.
• On-call support is a requirement of this position.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 2 years of experience deploying, and implementing SD-WAN, core route/switch and/or data center networks in accordance with industry best practices.
• Firewall experience with managing Fortigate, Cisco, Meraki, and Palo Alto.
• Strong collaboration, results-orientation and ability to influence cross-functional teams to achieve goals.
• Excellent verbal and written communication skills.
• Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).
• Technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
• Experience with Cisco ISE (Identity Services Engine) and Trustsec desired.
• Knowledge of advanced Layer 2 technologies (LISP and VXLAN).
• IP routing knowledge (OSPF, EIGRP, BGP) and WAN/LAN/transport technologies (Ethernet, Frame Relay, DMVPN, WAAS, MPLS).
• SD-WAN (VeloCloud & Fortinet) implementation and migration experience desired.
• Certifications in CCNA, CCNP, or Fortinet NSE desired.
• Adaptable to changing priorities while driving towards results.

Perks and Benefits

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Beautiful office space
• Free lunch provided daily

Disclaimer: The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting, Business Consulting and Services, and Outsourcing and Offshoring Consulting

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