Medical Sales Representative

2 weeks ago


Quezon City, Philippines IQVIA Asia Pacific Full time

Overview Medical Sales Representative role assigned to the Greater Manila or Visayas/Mindanao territories. Experience Typically, relevant pharma and/or biosimilar sales experience. Requirements Proven experience as medical sales representative or other sales/customer service role in Cardiometabolic and/or Insulin products. Proven track record of successfully meeting sales quota preferably over the phone. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Ability to learn about products and services and describe/explain them to pharmacists and doctors. Excellent communication and interpersonal skills. Cool-tempered and able to handle rejection. Outstanding negotiation skills with the ability to resolve issues and address complaints. High school specialist healthcare diploma, BSc/BA will be a plus. Responsibilities Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands. Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty. Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction. In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas to secure repeat business and gain customer loyalty. Educates and informs the target audience on the features and benefits of the specialty product(s) versus competitor products to increase prescriptions and/or use by healthcare professionals. Achieves assigned activity goals and targets for the territory as agreed with the reporting manager. Within a specific geographical territory, identify target customers and physician profiling while maintaining and analysing customer records. Conducts sales interviews, pre-call planning and preparation and develops a self-analytical approach to identify learning areas from each call. Demonstrates a good understanding of the product(s) clinical efficacy and can state features and benefits based on understanding of the specialty area or therapeutic discipline. Successfully manage objections and/or issues raised, escalating more sensitive or complex queries. Maintains records in the reporting systems within the required timescales and uses relevant software (e.g. Electronic Territory Management System, CRM) to keep records updated and report daily calls. Coordinates group events related to the specialty area to optimize business while complying with relevant country legislation. Keeps Line Manager informed about changes in competitor activities and other market changes. Attends training courses and seminars to continue to develop knowledge within specialty and disease areas and reads relevant publications as per customer profile. Keeps all Company equipment safe and in good repair. Shares experiences and techniques to assist with sales training of colleagues. Discusses, agrees and documents assigned activity, KPI tools, and targets as agreed with Line Manager. Completes career development courses and additional training as required by the customer. Ensures reporting of any identified Adverse Events in line with prevailing process and guidelines. Projects a professional impression of the Company and acts in accordance with Pharmaceutical Industry’s Code of Practice. Performs other duties as assigned. Seniority level Associate Employment type Contract Job function Sales and Business Development Industries Hospitals and Health Care, Retail Pharmacies, and Pharmaceutical Manufacturing #J-18808-Ljbffr



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