Operations Manager
1 week ago
Our client is seeking a proactive and experienced Operations Manager or Operations Supervisor to oversee the day-to-day operations of multiple retail branches. This role is responsible for managing store activities, supervising staff, maintaining operational standards, and ensuring a consistent and exceptional customer experience. The ideal candidate will possess strong leadership, organizational, and analytical skills suited to a dynamic retail environment. Requirements Key Responsibilities: Supervision and Leadership Supervise all retail branch operations, ensuring adherence to brand and operational standards. Lead and coach retail staff to achieve performance targets and maintain engagement. Communicate store goals, updates, and operational directives across all branches. Operational Management Oversee daily store operations, including inventory management, cash handling, and store opening/closing procedures. Ensure compliance with internal policies, standard operating procedures, and safety regulations. Coordinate directly with mall administration for leasing and operational matters concerning branch locations. Work collaboratively with HR on incidents and staffing concerns within stores and the head office. Customer Service Foster a customer-centric environment by ensuring staff consistently deliver excellent service. Handle and resolve customer concerns, complaints, and feedback, ensuring coordination with the Customer Service team. Reporting and Documentation Generate and submit operational reports on sales performance, staff productivity, and store issues. Maintain accurate documentation on employee schedules, performance evaluations, and training progress. Monitor and ensure availability and maintenance of store essentials such as POS terminals, computers, scanners, internet connections, CCTV systems, and security tools. Coordinate daily product deliveries with sales associates to ensure smooth flow of merchandise. Scheduling and Time Management Develop and manage store staffing schedules according to operational needs and peak times. Handle schedule adjustments, shift substitutions, and time-off requests efficiently. Ensure timely store openings and proper employee attendance coverage. Qualifications: Bachelor’s degree in Business Administration , Marketing , or a related field. Minimum of 2–5 years of experience in retail operations, preferably in a supervisory or managerial capacity. Strong leadership, communication, and organizational skills. Excellent problem-solving abilities and attention to detail. Proficient in Microsoft Office and familiar with retail systems and processes. Ability to thrive in a fast-paced, customer-focused environment. Job Function: Retail Operations Oversight Staff Supervision & Scheduling Inventory & Asset Management Customer Service Management Mall & Vendor Liaison Operational Reporting & Documentation #J-18808-Ljbffr
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Issues Management Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time $104,000 - $130,878 per yearAbout the Role:The Issues Management Manager will be responsible for the development, implementation, and oversight of the risk management programs for the organization. This role is critical in ensuring compliance with various regulatory expectations and maintaining the financial stability and operational integrity of our business activities in serving our...
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Assurance Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱900,000 - ₱1,200,000 per yearRemitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the...
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Enterprise Risk Management Analyst
2 weeks ago
Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱900,000 - ₱1,200,000 per yearAbout the Role:The Enterprise Risk Analyst will be responsible for the development, implementation, and execution of the risk management programs for the organization. This role is critical in ensuring compliance with various regulatory expectations and maintaining the financial stability and operational integrity of our business activities in serving our...
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Senior Assurance Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time ₱1,500,000 - ₱2,500,000 per yearRemitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been delivering on our promises to people who send money around the world. Today, we are reimagining global financial services to remove barriers and provide customers with trusted, accessible, and customer-centric financial solutions—no...
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Operations Manager
1 week ago
Mandaluyong, Philippines Right Fit Advisors Full timeOverview Direct message the job poster from Right Fit Advisors About the Role We are seeking an experienced Operations Manager to oversee and optimize the daily performance of a 40-person remote team. You’ll collaborate with team leads to ensure adherence to schedules, monitor KPIs and quality metrics, and drive overall operational excellence. This role is...
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Operations Manager
4 weeks ago
Mandaluyong, Philippines Banh Mi Kitchen Inc. Full timeOperations Manager oversees all the operational activities of the department. One of the most important roles of the Operations Manager is to ensure continuous profitability and increase sales of the company and its existing branches and to create smooth opening procedures and assistance for all the new or upcoming branches. It also includes spearheading all...
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Operations Manager
4 weeks ago
Mandaluyong, Philippines Banh Mi Kitchen Services Full timeOperations Manager oversees all the operational activities of the department. One of the most important roles of the Operations Manager is to ensure continuous profitability and increase sales of the company and its existing branches and to create smooth opening procedures and assistance for all the new or upcoming branches. It also includes spearheading all...
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Senior Facilities Coordinator
1 week ago
Mandaluyong, Philippines REMITLY PHL OPERATIONS INC Full timeOverview We are looking for a DOLE OSH Site Safety Officer IV to join our Global Workplace Services Team (Facilities) to support our Manila operations. As Site Safety Specialist , you will support the APAC Facilities Manager in promoting safety culture while upholding Remitly's cultural values. You'll manage all safety aspects of administrative workplace...
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Operations Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time ₱1,200,000 - ₱2,400,000 per yearOur client is seeking a proactive and experienced Operations Manager or Operations Supervisor to oversee the day-to-day operations of multiple retail branches. This role is responsible for managing store activities, supervising staff, maintaining operational standards, and ensuring a consistent and exceptional customer experience. The ideal candidate will...
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Operations Manager/Supervisor
1 week ago
Mandaluyong, Philippines Avanteph Staffing and Consultancy Inc. Full timeOn-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time Job Description Oversee daily operations and streamline processes for efficiency. Manage budgets, resources, and staff performance. Implement operational strategies to improve productivity. Ensure compliance with industry regulations and standards. Collaborate with cross-functional teams to enhance service...
