Operations Officer

2 weeks ago

Taguig, Philippines RCBC Full time

Job Summary In charge of operations production output ensuring competent, timely, and error-free delivery of bank products and services in collaboration with other relevant parties of the organization within the prescribed internal and external controls, regulations, and standards. Supervisory responsibility over individual members of the unit, with full knowledge and application of current AMLA, Compliance, and other regulatory requirements related to his/her specific responsibilities. How will you contribute? Handling various adjustments, forex currency conversions, amendments, and refunds for Telemoney remittance approvals. Managing the disposition of in-transit credit transactions related to Telemoney. Providing approvals for uploading shipping payroll and establishing various tie-ups for Telemoney. Conducting PAS6 approvals for the Trade Ops Department. Authorizing reprocessing of ROR and ROC transactions. Overseeing monitoring and holding of recalls of inward remittances for the Settlements Department. Supervising monitoring, disabling, and enabling of Instapay during system downtimes for various banks. Approving the holding of accounts that cannot be tagged as Hot Card by Customer Care. Providing approvals for PhilpassPlus transactions. Approving bulk uploads from GHL, Unahco, Manila Water, RioTuba, and Malayan Insurance. Checking and approving demand draft processing for regular and bulk requests for SLOCPI and SLGFI, as well as bulk requests for Benguet Corporation. Handling approvals for various WORQ requests, including amendments of Pesonet outward purpose via PVS and remaining card balance. What will make you successful? College degree. Preferably with background in remittance, digital banking, people management, and MS Office (such as Excel and PPT). Knowledgeable in bank’s operations, products, and services. Understanding of BSP circulars, regulations, and reports. Experience with day-to-day banking activities (e.g., head office and business centers). Familiarity with bank policies and procedures. Technical expertise and knowledge in reconciliation of electronic payments and channels. Proficiency in Excel / Google Sheets formulas. #J-18808-Ljbffr

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