Integration Specialist

6 hours ago

Eastern Manila District, Philippines Tandem Inc. Full time

Role Details: Philippines | Full Time | Remote |
Hiring Manager: Tyler Young, VP of Client Success
About Applause
Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We're focused on helping companies supercharge their team's performance so they can win more lifelong customers. Learn more about our company and culture here: The Integration Specialist plays a critical role in ensuring new Applause clients are successfully implemented with a heavy focus on technical integrations. This role is responsible for managing CRM integrations, API connectivity, and related technical workflows during the onboarding process. You will be the bridge between our product, customer success, and client IT/technical teams to ensure data flows seamlessly and customers go live quickly with minimal disruption.
Job Description: The Integration Specialist will own the technical side of new client implementations. They will manage multiple projects in parallel, troubleshoot integration issues, and ensure all systems (CRM, APIs, and other connected platforms) are configured and functioning correctly. This role requires strong technical aptitude, problem-solving skills, and the ability to translate business requirements into technical solutions.
Responsibilities:

  • Technical Integration Execution — Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability
  • Backend Problem-Solving — Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams
  • Internal Collaboration — Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution
  • Workflow Optimization — Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues
  • Testing & Quality Assurance — Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements
  • Data Mapping & Configuration — Manage and validate data flows between systems to ensure integrity and proper synchronization
  • Technical Documentation — Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability

Requirements

Qualifications:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions)
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.)
  • Strong troubleshooting and problem-solving abilities with complex systems
  • Excellent project management skills; able to manage multiple technical projects simultaneously
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences
  • Highly organized with a proven ability to follow through on commitments
  • Experience in a remote work environment with self-reported KPIs

Benefits

Benefits: 100% remote w/ no office mandate | PTO credits | 22 official company holidays | Health care | Life insurance | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career in a fast-growing tech startup #J-18808-Ljbffr

  • Construction Software Implementation Specialist

    6 hours ago

    Eastern Manila District, Philippines RemoteVA Full time

    Construction Software Implementation Specialist Construction Software Implementation Specialist 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. RemoteVA PH is seeking a Construction Software Implementation Specialist to join our growing team. This role focuses on configuring, customizing, and...

  • Provider Calendar Monitoring Specialist

    18 minutes ago

    Eastern Manila District, Philippines Enterprise Mangement Solutions Inc Full time

    Overview This is a Philippine-based position; NOT a US based position and the pay rate is not in US currency. ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational...

  • Email Integration Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeIntegration Full time ₱600,000 - ₱800,000

    Job Title: Email Integration Specialist (HTML & CSS)Email Integration Specialist is responsible for integrating email content across multiple platforms, managing and updating this content to ensure consistency.This role requires a specialist in email integration with experience in HTML5, CSS3, and WordPress.Key Responsibilities:Integrate Email Content:...

  • Integration Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines SYMPHONY Full time $90,000 - $120,000 per year

    We're looking for an Integration Specialist with strong Workato experience to design, build, and maintain automated workflows and integrations that connect our SaaS platform with the broader ecosystem our customers use. You'll be responsible for translating business needs into scalable Workato recipes, connectors, and automation strategies that improve...

  • IT Integration Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines RMLPH Full time ₱480,000 per year

    RMLPH Quezon City, National Capital Region, PhilippinesIT Integration SpecialistRMLPH Quezon City, National Capital Region, Philippines2 days ago Be among the first 25 applicants Job Type: Full-time Salary: Php 40, ,000 php per monthRML-PH - Quezon City (Remote)Work Location: RemoteJob Type: Full-time Salary: Php 40, ,000 php per monthRML-PH - Quezon City...

  • Data Integration Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeIntegration Full time ₱450,000 - ₱750,000

    Job Title: Data Integration SpecialistAbout the RoleWe are seeking a skilled professional to join our team as a Data Integration Specialist. The ideal candidate will have expertise in Python and SQL, with a strong focus on data management and integration processes.Key ResponsibilitiesAssist in removing Orderful from existing processesTransform data from JSON...

  • BTP Integration Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeBtp Full time ₱900,000 - ₱1,200,000

    BTP Integration SpecialistWe are seeking a highly skilled BTP Integration Specialist to join our team. As a key member of our integration team, you will be responsible for building and maintaining integrations using SAP BTP tools like Integration Suite and API Management.The ideal candidate will have experience in designing and implementing integrations that...

  • Integration & Automation Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Oceantidepartners Full time $60,000 - $80,000 per year

    About the job Integration & Automation Specialist Join Ocean Tide Partners as a Business Process Automation Specialist Are you passionate about eliminating manual work and creating seamless business operations? Ocean Tide, a fast-growing offshore outsourcing company with operations in South Carolina and the Philippines, is seeking a Business Process...

  • SAP Integration Specialist

    4 days ago

    Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time $104,000 - $130,878 per year

    Job Title: SAP Integration Specialist (BTP)Location: Uptown Tower 2, Taguig city ManilaShift Schedule:  Morning Shift (8m to 5pm)Work Setup: Hybrid, once a week Return to OfficePosition Type: 6 Months ContractJob Summary:We're looking for an SAP Integration expert to define and deliver integration requirements using SAP BTP Integration Suite (CPI).Key...

  • Enterprise Integration Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeIntegration Full time $100,000 - $150,000

    Job Title: Enterprise Integration SpecialistAs a key member of our Enterprise Services team, we are seeking a highly motivated and organized professional to fill the role of Enterprise Integration Specialist.The successful candidate will be responsible for managing the implementation of our DTCC Solutions suite of products, working closely with clients and...