Integration Specialist

3 weeks ago

Eastern Manila District, Philippines Tandem Inc. Full time

Role Details: Philippines | Full Time | Remote |
Hiring Manager: Tyler Young, VP of Client Success
About Applause
Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We're focused on helping companies supercharge their team's performance so they can win more lifelong customers. Learn more about our company and culture here: The Integration Specialist plays a critical role in ensuring new Applause clients are successfully implemented with a heavy focus on technical integrations. This role is responsible for managing CRM integrations, API connectivity, and related technical workflows during the onboarding process. You will be the bridge between our product, customer success, and client IT/technical teams to ensure data flows seamlessly and customers go live quickly with minimal disruption.
Job Description: The Integration Specialist will own the technical side of new client implementations. They will manage multiple projects in parallel, troubleshoot integration issues, and ensure all systems (CRM, APIs, and other connected platforms) are configured and functioning correctly. This role requires strong technical aptitude, problem-solving skills, and the ability to translate business requirements into technical solutions.
Responsibilities:

  • Technical Integration Execution — Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability
  • Backend Problem-Solving — Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams
  • Internal Collaboration — Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution
  • Workflow Optimization — Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues
  • Testing & Quality Assurance — Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements
  • Data Mapping & Configuration — Manage and validate data flows between systems to ensure integrity and proper synchronization
  • Technical Documentation — Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability

Requirements

Qualifications:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions)
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.)
  • Strong troubleshooting and problem-solving abilities with complex systems
  • Excellent project management skills; able to manage multiple technical projects simultaneously
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences
  • Highly organized with a proven ability to follow through on commitments
  • Experience in a remote work environment with self-reported KPIs

Benefits

Benefits: 100% remote w/ no office mandate | PTO credits | 22 official company holidays | Health care | Life insurance | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission & software product | Ability to grow your career in a fast-growing tech startup #J-18808-Ljbffr

  • Construction Software Implementation Specialist

    3 weeks ago

    Eastern Manila District, Philippines RemoteVA Full time

    Construction Software Implementation Specialist Construction Software Implementation Specialist 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. RemoteVA PH is seeking a Construction Software Implementation Specialist to join our growing team. This role focuses on configuring, customizing, and...

  • * Automations Specialist

    1 day ago

    Eastern Manila District, Philippines Buscojobs Full time

    Position Title: Automations Specialist (LLM + Workflow Integrations) Location: Remote (EST hours preferred; global client base) Employment Type: Part-Time / Project-Based (20 hrs per week) Position Overview We are seeking an Automations Expert with experience in building AI- and LLM-powered workflows. The ideal candidate will be fluent in tools like...

  • E-Commerce Marketing Specialist

    1 day ago

    Eastern Manila District, Philippines Buscojobs Full time

    Job Title: E-commerce Marketing Specialist (Walmart, Shopify & Email Marketing) Remote VA PH is looking for an E-commerce Marketing Specialist to support and grow our client's online sales channels. The ideal candidate will have hands-on experience managing Walmart and Shopify stores, as well as a strong background in email marketing using Klaviyo. Job Type:...

  • Remote Seo Specialist

    3 weeks ago

    Eastern Manila District, Philippines Buscojobs Full time

    Overview Remote Seo Specialist jobs in the Philippines Position HubSpot Online Marketing Specialist 4500 Legazpi, Albay PANDR Posted 5 days ago Job Description Permanent Drive Engagement, Optimize Campaigns, and Elevate Marketing with HubSpot Expertise! Job Overview We are seeking an experienced Online Marketing Specialist to create, execute, and optimize...

  • SAP Integration Specialist

    4 days ago

    Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Job Title: SAP Integration Specialist (BTP)Location: Uptown Tower 2, Taguig city ManilaShift Schedule:  Morning Shift (8m to 5pm)Work Setup: Hybrid, once a week Return to OfficePosition Type: 6 Months ContractJob Summary:We're looking for an SAP Integration expert to define and deliver integration requirements using SAP BTP Integration Suite (CPI).Key...

  • Provider Calendar Monitoring Specialist

    3 weeks ago

    Eastern Manila District, Philippines Enterprise Mangement Solutions Inc Full time

    Overview This is a Philippine-based position; NOT a US based position and the pay rate is not in US currency. ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational...

  • Azure Integration Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Job Description: We need an experience Azure Integration Specialist with strong knowledge with Azure Applications.Knowledge with Azure Function Apps and Azure Logic Apps is a must.The person should have knowledge on integration concepts and has knowledge on Azure APIM.He must have skills in .NET MVC (C#) which is the primary program language used.He also...

  • Principal Integrity Specialist

    2 weeks ago

    Manila, Philippines Asian Development Bank (ADB) Full time

    Job Description - Principal Integrity Specialist ) Join Our Mission to Foster Prosperity in Asia Are you ready to make a difference in the future of Asia and be a catalyst for positive change? We are thrilled to offer a unique opportunity to become an important part of the prestigious Asian Development Bank (ADB). At ADB, our mission is simple yet powerful:...

  • Digital Marketing – E-commerce

    3 weeks ago

    Eastern Manila District, Philippines Cloudstaff Full time

    Digital Marketing – E-commerce & Social Specialist Cloudstaff Remote 3-5 Yrs Exp Bachelor Full-time Share Job Description Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Digital Marketing – E-commerce & Social Specialist to join our team...

  • Digital Marketing Specialist

    3 weeks ago

    Eastern Manila District, Philippines Buscojobs Full time

    Job Overview Role: Digital Marketing Specialist Location: Work From Home (Bacoor, Cavite) Salary: Php 40,000 - 50,000 Job type: Full-time Work Schedule: 8 hours a day, 5 days a week (night shift, 1:00 AM to 9:00 AM PH Time) Responsibilities Build and launch emails, landing pages, and popups using Ontraport and Wisepops. Set up and manage marketing...