Store Manager

3 days ago

Taguig, Philippines ServAll Global Solutions Inc. Full time

The store manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, maintaining staff performance, and achieving the restaurant’s financial goals—particularly sales targets. This role involves leadership, strategic planning, and hands‑on supervision to drive revenue growth while maintaining food quality, service excellence, and operational efficiency. Key Responsibilities: Staff Leadership & Team Management Lead front- and back-of-house teams by hiring, training, and motivating staff, ensuring accountability and strong performance. Manage scheduling to balance labor costs and service quality. Conduct regular meetings and training to support continuous improvement. Customer Service & Experience Ensure guests receive exceptional and timely service while maintaining a welcoming atmosphere that drives loyalty and repeat business. Handle customer feedback professionally and continuously monitor and coach staff to enhance the overall guest experience. Sales & Revenue Generation Drive consistent achievement of sales targets through strategic menu optimization, promotions, and upselling initiatives. Train staff in selling techniques, analyze sales data to identify growth opportunities, and execute marketing efforts to increase customer traffic and revenue. Financial & Budget Management Oversee budgeting, cost control, and financial performance by monitoring P&L, managing expenses, and ensuring accurate cash-handling processes. Use data-driven insights to maintain profitability and support operational decision-making. Inventory & Supply Chain Management Manage purchasing and stock control to maintain appropriate inventory levels, reduce waste, and ensure timely supply. Oversee proper storage practices, conduct audits, and build strong supplier relationships for cost efficiency and smooth operations. Compliance & Standards Ensure strict compliance with health, safety, labor, and licensing regulations. Maintain high food safety and hygiene standards in line with legal and internal policies. #J-18808-Ljbffr

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