Data and Business Analyst

Overview ERNI Manila, National Capital Region, Philippines Join to apply for the Data and Business Analyst role at ERNI . Founded in 1994 and headquartered in Switzerland, ERNI is a leading software development company with over 800 employees worldwide. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team. Responsibilities Obtain a deep understanding of the project client’s business processes and operations. Lead the requirements elicitation of new initiatives and enhancements, including delivery of artifacts (e.g., Business and Solution Modelling, Business Process Documentation, Functional/Non-Functional Specifications, etc.). Perform root cause analysis and work with relevant parties to troubleshoot operational issues associated with systems/tools. Plan appropriate solutions based on collaborative efforts with multiple user groups and stakeholders. Prepare and maintain documentation of the same. Assist in work prioritization of ongoing and future systems; align deliverables with the Team and Business Users in a timely manner. Conduct knowledge sharing/orientation and training to both Technical Teams and Business Users as needed. Coordinate with vendor resources for outsourced services to ensure standards in planning, execution, and reporting; clarify requirements for outsourced development services. Coordinate with QC Teams as required. May be involved in system integration testing and UAT. Act as Subject Matter Expert in the Systems/Business Analysis area (e.g., BA Body of Knowledge, Business Process Modelling and Notation, SDLC, Agile). Develop the support team’s assigned deliverables. May prepare and execute communication plans including presentations and training on the product. Qualifications Education and work experience Bachelor’s degree in Commerce, Industrial Engineering, Computer Science or Information Technology/Management; Applied Math. A graduate with minor in Accountancy is an advantage. At least 10 years of relevant work experience as a Systems and Business Analyst with at least 5 years in a leadership role. At least 10 years of experience in data analysis and data integration. At least 5 years of experience in the analysis of financial data and applications. Technical Knowledge Working knowledge in data warehousing processes and reporting tools (e.g., Cognos, Business Objects, Power BI, Tableau). At least 5 years experience in loading data from spreadsheets, text files, etc. Understanding of entity-relationship diagrams and ability to read Technical Reference Manuals. Understanding of Financial software such as Bloomberg, S&P, Fitch and Moody’s. Understanding of React, Microsoft NoSQL Database schema, Terraform, for a range of application modules. Understanding of Python programming and SDKs. Understanding of basic database concepts (e.g., instance, table, tablespace, data files, database structure, indexes to optimize programs). Understanding of Market Data and Analytics; understanding of Risk Management and finance-related software. Soft Skills Excellent written and oral communication and technical documentation skills in English. Strong collaborator with the ability to work in a fast-paced, deadline-intensive environment. Self-motivated with strong organizational skills. Tools/Software Familiarity with scripting language like Python. Excellent skills in Microsoft 365 (Excel, Word, PowerPoint, SharePoint). What you can contribute to the team Obtain a deep understanding of the project client’s business processes and operations. Lead requirements elicitation for new initiatives and enhancements, including delivery of artifacts (e.g., Business/Solution Modelling, Process Documentation, Specifications). Perform root cause analysis and troubleshoot operational issues with systems/tools. Plan and document solutions with input from multiple user groups and stakeholders. Prioritize ongoing and future systems and align deliverables with the Team and Business Users. Conduct knowledge sharing/orientation and training for Technical Teams and Business Users as needed. Coordinate with vendors for outsourced services to maintain standards in planning, execution, and reporting. Coordinate with QC Teams; may be involved in system integration testing and UAT. Within an IT Support team, work under leadership to act as Subject Matter Expert in BA area and develop deliverables. Prepare and deliver communications and training on the product as needed. Perks and Benefits Career Stability: A stable career path with ample project opportunities. Skill Enhancement: Free training and certifications. Office Perks: Free snacks and coffee. Company and Locations 18 locations in 8 countries; 800+ employees globally. ISO Certified. Seniority level Mid-Senior level Employment type Contract Job function Research, Analyst, and Information Technology Industries: IT Services and IT Consulting We deliberately focus on what we know best. #J-18808-Ljbffr