Implementation & Training Specialist

7 days ago

Makati, Philippines AGILIS Group Full time

Responsibilities Schedules and conducts facilitated workshops to elicit both functional and technical requirements Documents Requirement Traceability Matrix (RTM) and compiles Business Requirement Documents (BRD) Creates Business Process Mapping and Notation (BPMN), the solution to be designed, technical designs, and wireframes Coordinates with developers for the creation of the system or solution Conducts system testing and leads the conduct of User Appreciation Testing and facilitates User Acceptance Testing Sends and makes clients sign the sign-off sheet Creates the User Manual for the deployed systems Conducts user training Perform other job-related duties as assigned Qualifications Attitude / Personality Highly trainable & coachable Winning personality with good command of both English and Filipino languages in verbal and written form Hard‑working & self‑motivated Positive, cool‑tempered Customer Service-focused without sacrificing the company's sustainability and resources Skills Ability to learn quickly about the company's products and describe/explain them to prospects Solid interpersonal skills with the ability to build relationships with integrity, reliability, and maturity Demonstrated listening, presentation, and negotiation skills Demonstrated critical thinking and problem‑solving skills Effective presentation skills Good written and verbal communication in both English and Filipino Planning and time management skills Knowledge Knowledge with overall business analysis methodologies, tools, and process es Knowledge of ERP systems Peripherals (this is mostly a work-from-home position unless otherwise required by customers & partners) Efficiently working laptop or desktop (2 years old or less) Constant & stable internet connection at home Advantage (Not Required) Knowledge or experience in Odoo Knowledge, experience, or familiarization with the Construction, Manufacturing, and/or Retail, Trading & Distribution business process flow #J-18808-Ljbffr

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