Senior Data Platform Reliability Engineer

2 weeks ago

Manila, Philippines OpsWerks Full time

Senior Data Platform Reliability Engineer OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. We help platform and infrastructure teams operate multi-cloud environments, execute complex migrations, and enable seamless app deployments. Your Role Run managed services, not just systems. Operate multi-tenant data/AI platforms (Spark, Airflow, Flink, Jupyter) with clear SLAs/SLIs/SLOs, cost guardrails, and capacity plans across AWS/GCP + Kubernetes. Be the face of reliability. Lead incidents end-to-end, own customer comms and post-incident reviews (RCA with actions customers can see and feel). Design for Customer experience. Help Data scientists and customers reduce failed/slow jobs, improve time-to-data, and optimize costs—so customers notice faster pipelines and fewer surprises. Standardize & scale. Build service runbooks, golden paths, and automation that make onboarding and daily ops predictable across customers. Automate the toil away. Ship tooling (Bash/Python, GitOps, CI/CD) for backups, DR drills, upgrades, access, and environment bootstrapping. Make signals meaningful. Instrument platforms with metrics/logs/traces; tune alerting to cut noise and improve detection and response times. Govern change. Plan and execute upgrades/migrations within change windows; champion safe deploys and rollback strategies. Partner & mentor. Guide junior engineers; collaborate with customer dev/data teams to unblock delivery and raise the reliability bar. Participate in on-call. Join a 24x7 rotation with crisp handoffs and playbooks. Your Qualifications Background: Bachelor’s in IT/Engineering (or equivalent practical experience). Data operations: Hands-on support for ETL/ELT, SQL, and production pipelines/workflows. Platform depth: Strong experience in at least one of Spark, Airflow, Flink, or Jupyter (plus the ecosystem around it). Scripting/Programming: Solid working knowledge in at least one language - Python, Java or Scala (Automations, Data Manipulations & Orchestrations). Cloud & containers: Real-world AWS or GCP and production environment usage as a User or Administrator. Kubernetes (or Docker) for scheduling/scale. Ops craft: Incident management, post-incident reviews, change management, and service reporting. Communication: Clear customer-facing comms (status updates, RCAs, runbooks). Tenure: 5+ years across the domains above, with depth in at least 1–2 tools per domain. Plus Points Certifications: CKA/CKAD, AWS (Associate/Professional), or equivalent. IaC & DevOps: Terraform, Helm, Argo CD/GitOps, CI/CD for data platforms. Observability & ITSM: Prometheus/Grafana/Datadog; Jira Service Management/ServiceNow, StatusPage. Security & compliance basics (least-privilege access, audit trails) Ready to start your awesome journey and be part of OpsWerks? Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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