Customer Support Specialist

6 days ago


Palawan, Philippines Borderless Full time

About the Role As a Customer Support Specialist – Finance , you’ll be at the heart of our financial operations — managing customer billing, processing refunds, and ensuring our payment workflows run smoothly. You’ll work closely with our Operations team to set up new customer subscriptions, handle renewals, and resolve payment-related issues, while also being the first point of contact for both employers and employees with billing or finance-related questions. This is a hands‑on role for someone who loves accuracy, ownership, and helping people. You’ll be the bridge between Customer Support and Finance — ensuring every customer is proactively set up from a billing point of view, while also managing inbound financial enquiries with care and precision. ⸻ Responsibilities Set up new customer subscriptions and renewals in Stripe and our CRM. Ensure all billing details and payment workflows are accurate and up to date. Process refunds and payment adjustments promptly and correctly. Respond to finance-related enquiries from both employers and employees (e.g. billing, invoices, payments, refunds). Monitor transactions and maintain accurate financial records. Collaborate with the Operations team to align billing processes with onboarding and renewals. Identify recurring issues or inefficiencies and suggest improvements. Communicate with empathy and professionalism when handling sensitive or time‑critical financial matters. ⸻



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