Customer Support Specialist
6 days ago
About the Role As a Customer Support Specialist – Finance , you’ll be at the heart of our financial operations — managing customer billing, processing refunds, and ensuring our payment workflows run smoothly. You’ll work closely with our Operations team to set up new customer subscriptions, handle renewals, and resolve payment-related issues, while also being the first point of contact for both employers and employees with billing or finance-related questions. This is a hands‑on role for someone who loves accuracy, ownership, and helping people. You’ll be the bridge between Customer Support and Finance — ensuring every customer is proactively set up from a billing point of view, while also managing inbound financial enquiries with care and precision. ⸻ Responsibilities Set up new customer subscriptions and renewals in Stripe and our CRM. Ensure all billing details and payment workflows are accurate and up to date. Process refunds and payment adjustments promptly and correctly. Respond to finance-related enquiries from both employers and employees (e.g. billing, invoices, payments, refunds). Monitor transactions and maintain accurate financial records. Collaborate with the Operations team to align billing processes with onboarding and renewals. Identify recurring issues or inefficiencies and suggest improvements. Communicate with empathy and professionalism when handling sensitive or time‑critical financial matters. ⸻
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Customer Support Specialist
2 weeks ago
Palawan, Philippines Alt Legal Full timeWe are looking to add a Customer Support Specialist to our growing team. You can find more information below! Customer Support Specialist at Alt Legal (Remote) Location: Remote The Company: Alt Legal is a forward-thinking company changing how trademark professionals manage global intellectual property. Trusted by over 1,000 global law firms, IP boutiques,...
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Customer Support Specialist
3 days ago
Palawan, Philippines ClickUp USA Full timeOverview At ClickUp, customer service isn't just a job title; it's at the heart of everything we do. Our the best customer experience, period is a core value. If you are eager to learn, driven by helping those around you, and ready to make an impact at a fast-growth company, join our Support team. Help customers unlock their potential and raise the standards...
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Customer Service Training Specialist
3 weeks ago
Palawan, Philippines TalentPop App Full timeOverview TalentPop is looking for a Customer Service Training Specialist who will equip our agents and candidates with the skills and confidence to thrive. This senior role focuses on creating engaging learning experiences and delivering impactful training sessions. Responsibilities Conduct one-on-one and group training sessions via Zoom for new team members...
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Customer Account Specialist
3 weeks ago
Palawan, Philippines First Advantage Full timeOverview The Customer Account Specialist (with background in Customer Care & Sales) liaises with First Advantage's Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the...
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Recruitment Specialist
3 days ago
Palawan, Philippines TalentPop App Full timeJoin to apply for the Recruitment Specialist role at TalentPop App . At TalentPop , we help eCommerce brands scale with world‑class customer support — and we’re growing fast. We’re looking for a detail‑driven Recruitment Specialist (Seasonal) to join our team on a day‑shift schedule . This is a temporary position ideal for someone who wants to...
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Client Experience Specialist
3 days ago
Palawan, Philippines DOXA Talent Full timeJoin to apply for the Client Experience Specialist (Colombia) role at DOXA Talent . About Us At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations...
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Lead Generation Specialist
1 week ago
Palawan, Philippines Outgive Inc Full timeOutgive Inc Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Lead Generation Specialist role at Outgive Inc Outgive Inc Manila, National Capital Region, Philippines Join to apply for the Lead Generation Specialist role at Outgive Inc Get AI-powered advice on this job and more exclusive features. This...
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Marketing Specialist
3 weeks ago
Palawan, Philippines 1840 & Company Full timeOverview Base pay range: $5.00/hr - $6.00/hr A Marketing Specialist is responsible for developing and executing marketing strategies to promote the company's products or services. This role involves managing social media accounts, optimizing SEO, and running Google AdWords campaigns to drive traffic and engagement. Key Responsibilities Social Media...
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Digital Marketing Specialist
1 week ago
Palawan, Philippines AMAZING SALE TECHNOLOGY SDN. BHD. Full timeJoin to apply for the Digital Marketing Specialist role at AMAZING SALE TECHNOLOGY SDN. BHD. AMAZING SALE TECHNOLOGY SDN. BHD. provided pay range. This range is provided by AMAZING SALE TECHNOLOGY SDN. BHD.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range MYR38,400.00/yr - MYR54,000.00/yr...
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Data Specialist
6 days ago
Palawan, Philippines MultiplyMii Full timeOverview Your Strategic Hiring Partner is seeking a Data Specialist for a full-time position. Schedule is Monday to Friday, 8 AM to 5 PM Central Time, with potential weekend work based on business needs. The company is a U.S.-based professional services firm delivering integrated project management solutions for infrastructure and energy sectors, offering...