Assistant Manager-Customer Care Voice-Claims
2 weeks ago
Overview Assistant Manager-Customer Care Voice-Claims - FNOL We are seeking a Customer Service Representative to assist customers with their inquiries via calls, chat, and emails, encompassing generic queries, account/application status, and insurance-related concerns. The ideal candidate will demonstrate ownership, providing timely resolutions while ensuring consistent, courteous, and efficient service according to quality monitoring guidelines. Liaison with onshore departments may be necessary to relay messages to customers as requested. Responsibilities Assist customers with inquiries via calls, chat, and emails, including generic queries, account/application status, and insurance-related concerns. Provide timely resolutions with ownership and uphold quality standards in line with monitoring guidelines. Liaise with onshore departments to relay messages to customers as requested. Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Business Consulting and Services #J-18808-Ljbffr
-
Assistant Manager-Customer Care Voice-Inbound
4 weeks ago
, Metro Manila, Philippines EXL Full timeAssistant Manager-Customer Care Voice-Inbound In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and...
-
Retail Non-Voice Customer Care Specialist
3 days ago
, Metro Manila, Philippines Caldwell Communications Full timeRetail Non-Voice Customer Care Specialist - Start ASAP Join to apply for the Retail Non-Voice Customer Care Specialist - Start ASAP role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave...
-
Customer Care Associate
2 weeks ago
, Metro Manila, Philippines Caldwell Communications Full timeCustomer Care Associate - Chat/Non Voice - START ASAP Join to apply for the Customer Care Associate - Chat/Non Voice - START ASAP role at Caldwell Communications Customer Care Associate - Chat/Non Voice - START ASAP 6 days ago Be among the first 25 applicants Join to apply for the Customer Care Associate - Chat/Non Voice - START ASAP role at Caldwell...
-
Claims Representative
1 day ago
, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full timeEastvantage is urgently hiring Customer Support Specialists for our Healthcare – Claims Processing Account . If you're passionate about helping others, detail-oriented, and ready to thrive in a dynamic environment, we want you on our team! What You'll Do: Handle inbound and outbound calls related to healthcare claims Assist members and providers with claim...
-
Claims Assistant
2 weeks ago
Ortigas, Metro Manila, Philippines MEDICARE PLUS, INC. Full time ₱300,000 - ₱450,000 per yearJob Summary:The Claims Assistant provides administrative support to the claims department by processing, organizing, and managing claim-related documents and data. They assist claims adjusters and other team members in handling insurance claims efficiently and accurately. The Claims Assistant plays a crucial role in ensuring that claims are processed in a...
-
Customer Care Representative
2 days ago
Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱216,000 - ₱252,000 per yearAbout the role As a Customer Care Representative, you will be the voice of our local insurance company, providing exceptional customer service and support to our valued policyholders. In this full-time, day shift position based in Bonifacio Global City Taguig City Metro Manila, you will be responsible for handling a variety of customer inquiries and...
-
Immediate Hiring: Healthcare Claims Coordinator
3 weeks ago
, Metro Manila, Philippines Eastvantage Business Solutions Inc. Full timeLocation: (Insert Office Location) Schedule: Night Shift (Full-time, Onsite) Eastvantage is urgently hiring Customer Support Specialists for our Healthcare – Claims Processing Account . If you're passionate about helping others, detail-oriented, and ready to thrive in a dynamic environment, we want you on our team! What You'll Do Handle inbound and...
-
, Metro Manila, Philippines Optum, a UnitedHealth Group Company Full timeJob Qualifications Completed at least 2 years of college. Minimum 12 months experience in Healthcare Account Receivable/Collections in a BPO setting. Familiarity with UB Claims and UB04 forms. Experience in medical billing/AR collections. Background in calling insurance (Payer) for claim status and payment disputes. Familiar with EPIC SYSTEM. Willing to work...
-
Call Center
3 weeks ago
, Metro Manila, Philippines Caldwell Communications Full timeCall Center - Non-Voice/Voice - Social Media Content Moderator Join to apply for the Call Center - Non-Voice/Voice - Social Media Content Moderator role at Caldwell Communications. Location Pasay, National Capital Region, Philippines. Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave...
-
, Metro Manila, Philippines Caldwell Communications Full timeTechnical Support Chat-Only-Non-Voice-Voice-No Exp Needed Join to apply for the Technical Support Chat-Only-Non-Voice-Voice-No Exp Needed role at Caldwell Communications Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life...