Shop Manager

7 days ago

Laguna Philippines JRL Endaya Inc. Full time

Customer Centricity Maintain a positive rate in Customer Satisfaction Index by ensuring all the aspects are met. (i.e., Phone call, First Contract, Booking Arrangements, Administration, Summary). Ensure all customer fills up the customer satisfaction form. Ensure all customer vehicle inspections, estimate, job order are presented and explained properly to the customer. Return all the parts and explain components one by one. (Depending on the customer). Regular customers are monitored. Usual requests are relayed to technicians. Sales Management Maintain and increase the target amount per invoice. Attain monthly target. Generate and report workshop sales and other KPIs through workshop management system. Participate in activities in increasing UR (fleet engagement, telemarketing, and social media) that will contribute to workshop increase. Responsible in handling customers\' requirements, complaint and requests. Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements. Workshop & Operations Management Assignment of Technician per Bay (each technician must maintain their respective bay operational and neat). Generate and report BCS KPI's of Technicians. Monitor 5S of workshop and sets monthly general cleaning of the workshop. Coordination about inventory management and fill rate with parts admin. Assignment of Technician per system (e.g., Tool Room, Used Parts, Used Oil, & etc.) Updating of Appointment board and UR adjustments are relayed to Master Technician on a daily basis. Oversee the following operations: Social media standard posting & Social media response time. Align with customer behavior in omni-channel environment. Maintain all touchpoints of Customer Journey. Always cooperate with the BCS Standards implemented by BCS-MF. Conduct brief BCS trainings to other personnels. Brand Management Representing and living the brand Bosch Car Services, you should always keep the four main pillars of the BCS concept in mind. BCS Ambassador (Brand Competence, Brand Benefits (Quality, Price performance ratio, Safety & Customer Orientation) Brand Image. As an ambassador you transform the strengths of BCS brand values, and the brand promises, into a brand specific behavior at all times: towards customers, partners and colleagues in the BCS network. Job Title: Automotive Quality Engineer Educational Qualifications: Bachelor’s degree in Engineering or related field. Experience Level: 1-3 years in automotive quality assurance. Skills and Competencies: Proficient in Data Analysis, Quality Control, Data Processing, Test Automation, and Quality Management. Working Conditions: Primarily office-based with time spent in manufacturing environments. Qualities and Traits: Strong attention to detail, excellent problem-solving skills, and effective communication abilities. #J-18808-Ljbffr

  • TikTok Shop Manager

    7 days ago

    , , Philippines Activate Talent Full time

    Job Type: Full-Time Location: 100% Remote Timezone: US(EST) Job Summary Our Client is seeking a badass, data‑obsessed TikTok Shop Manager to lead and scale their TikTok Shop channel with the precision of a performance marketer and the agility of a trend‑savvy creator strategist. This is a full‑time leadership position responsible for maximizing...

  • TikTok Shop Manager

    2 days ago

    Philippines Activate Talent Full time ₱1,200,000 - ₱2,400,000 per year

    Job Type: Full-TimeLocation: 100% RemoteTimezone: US(EST)Job SummaryOur Client is seeking a badass, data-obsessed TikTok Shop Manager to lead and scale their TikTok Shop channel with the precision of a performance marketer and the agility of a trend-savvy creator strategist. This is a full-time leadership position responsible for maximizing revenue,...

  • TikTok Shop Admin Manager

    2 weeks ago

    , , Philippines Pearl West Full time

    Overview Pearl West is a leading eCommerce investment and operating group specializing in acquiring, optimizing, and scaling premium brands. As part of our growing TikTok Shop operations, we are seeking a detail-oriented and tech-savvy TikTok Shop Admin Manager to manage backend administrative tasks critical to maintaining high-performing TikTok Shops. At...

  • TikTok Shop Operations Manager

    2 weeks ago

    Philippines NJT Consultancy Full time ₱360,000 - ₱720,000 per year

    Job Title: TikTok Shop Operations ManagerWe're building the best creator marketing and TikTok Shop agency in the US.We work with top brands doing $50M+ a year looking to drive profit with creator marketing and social commerce.Join a proven, fast-growing team:Growing 50% year-over-year for 5 straight yearsFounded by the team that scaled Shipt from zero to...

  • Experience Shop Manager

    3 days ago

    Science Hub Tower , Manila, Philippines Samsung Full time ₱2,000,000 - ₱2,500,000 per year

    Position SummaryAs the Experience Shop Manager, your role is essential to delivering a seamless, immersive, and customer-centric retail experience that directly impacts brand perception, loyalty, and sales performance. You will bridge operational excellence with experiential marketing, ensuring that every aspect of the store aligns with the company's brand...

  • Shopping Cart Developer

    3 days ago

    Philippines Remote Craft Full time ₱30,000 - ₱60,000 per year

    Shopping-cart developer:We are looking for an experienced shopping cart developer to take on a specific project.Ideally, the developer would have experience connecting a shopping cart solution directly to a listing, and inventory management and accounting system such as Zoho business.The project is to build a Business 2 Consumer shopping cart solution for a...

  • Tiktok Shop Account Executive

    3 days ago

    Philippines NJT Consultancy Full time ₱240,000 - ₱360,000 per year

    Job Title: Tiktok Shop Account ExecutiveThe Account Executive is the execution lead. They maintain the creator pipeline, update trackers, handle sample approvals, and ensure consistent shop-side activity that supports the AM's broader strategy.Core ResponsibilitiesCreator Outreach + Pipeline:Execute daily creator outreach (manual + target collabs)Approve...

  • Operations Manager

    1 week ago

    , Bulacan, Philippines Lachicae Curtain Shop Full time

    Job Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field Proven experience is a plus in managing e-commerce platforms such as Tiktok, Lazada, and Shopee Ability to work efficiently in a fast-paced, dynamic environment Knowledgeable in online selling activities, promotional strategies, and e-commerce marketing channels...

  • Head of TikTok Shop and Creator Content

    4 weeks ago

    , Metro Manila, Philippines 310 Nutrition Full time

    Head of TikTok Shop & Creator Content Job Type: Full Time, Onsite Department: Operations Reporting to: CEO Role Overview The Head of TikTok Shop & Creator Content is a leadership role to spearhead the TikTok affiliate marketing and creator content initiative focused on shoppable short videos and live-stream commerce. The position is based in White Plains,...

  • Restaurant Manager

    3 weeks ago

    , La Union, Philippines Expressions Stationery Shop, Inc. Full time

    Share Job Description Government Mandated Benefits Insurance Health & Wellness HMO Employee Discount, Free Meals Read More Our Company is seeking a skilled and passionate Restaurant Manager to lead the launch and oversee the daily operations of our restaurant. This role will also be responsible for ensuring food quality, service excellence, and cleanliness...