Call Center Agent Silver City Travel Voice Account
19 hours ago
Pasig, Palawan
Job Descriptions (Selected Listings)- ACOM Consumer Finance Corporation – Customer Service (Inbound)
Responsibilities:
- Assists and answers the client’s concerns for their account with the company.
- Maintains a good relationship between the company and its clients.
- Performs other duties that may be assigned from time to time.
Requirements:
- Bachelor’s degree holder, any course.
- A bove average communication skills (written and verbal), presentation, and customer service skills.
- Fresh Graduates are welcome to apply.
- Computer literate (MS Office).
- Willing to work on shifting schedules, holidays/weekends.
- Will report to work in Ortigas Center, Pasig City.
- Salary: From Php12,400.00 - Php19,000.00 per month.
Benefits:
- Health insurance, paid training, staff meals provided, and other listed benefits.
- ACOM Consumer Finance Corporation – Customer Service
Responsibilities:
- Collect and handle client details; investigate and respond to client inquiries.
- Provide excellent customer service and maintain client relationships.
Requirements:
- Bachelor’s degree holder; strong communication skills; willing to work shifts.
Salary ranges and additional roles for this employer are listed across multiple postings in the original description.
Job Descriptions (Microsoft Dynamics NAV)- Customer Support Specialist (Ms Dynamics Nav)
Salary: Php80,000.00 - Php100,000.00 per month.
Responsibilities:
- Diagnose and solve customer software issues related to Microsoft Dynamics 365 Business Central (NAV) and add-ons.
- Document issues and resolutions using an online ticketing system (evodesk) per SLAs.
- Coordinate with consultants, developers, managers, and software vendors.
- Contribute to knowledge base (KB articles, release notes, etc.).
- Capture all support calls and track time spent.
Requirements:
- 3+ years of experience with Microsoft Dynamics Business Central (NAV) in helpdesk/consulting/end-user roles.
- Strong module knowledge and business analysis skills; excellent English skills.
- End-user training experience; IT qualifications; flexible, detail-oriented.
- PC skills with MS Office; knowledge of SQL, Jet Reports, PowerBI, Microsoft 365 is a plus.
- Strong negotiation and organizational skills.
Benefits: Health and Life insurance, Work from home; Schedule: Day shift; Supplemental: 13th month salary.
- Outsourced NZ Hours – Jr. Customer Support (Onsite/Hybrid)
Salary: Php29,000.00 - Php33,000.00 per month.
Responsibilities:
- Customer registration processing; process incidents; provide solution paths; maintain ticketing.
Requirements:
- Minimum 2 years in high-velocity customer support; CRM tools experience (Infocom/Salesforce); strong communication; weekend/night shift willingness; onsite in Ortigas Centre.
Benefits: Health insurance; 13th month; overtime; promo opportunities.
Additional postings in the original material include multiple entry-level and supervisory roles in Pasig/Ortigas Center with various salary ranges and benefits. This refined description preserves the core job-family content (customer support, supervision, CRM tools, Dynamics NAV) while removing extraneous promotional material and non-essential site boilerplate.
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