Call Center Agent Silver City Travel Voice Account

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Pasig, Palawan

Job Descriptions (Selected Listings)
  • ACOM Consumer Finance Corporation – Customer Service (Inbound)

    Responsibilities:

    • Assists and answers the client’s concerns for their account with the company.
    • Maintains a good relationship between the company and its clients.
    • Performs other duties that may be assigned from time to time.

    Requirements:

    • Bachelor’s degree holder, any course.
    • A bove average communication skills (written and verbal), presentation, and customer service skills.
    • Fresh Graduates are welcome to apply.
    • Computer literate (MS Office).
    • Willing to work on shifting schedules, holidays/weekends.
    • Will report to work in Ortigas Center, Pasig City.
    • Salary: From Php12,400.00 - Php19,000.00 per month.

    Benefits:

    • Health insurance, paid training, staff meals provided, and other listed benefits.
  • ACOM Consumer Finance Corporation – Customer Service

    Responsibilities:

    • Collect and handle client details; investigate and respond to client inquiries.
    • Provide excellent customer service and maintain client relationships.

    Requirements:

    • Bachelor’s degree holder; strong communication skills; willing to work shifts.

Salary ranges and additional roles for this employer are listed across multiple postings in the original description.

Job Descriptions (Microsoft Dynamics NAV)
  • Customer Support Specialist (Ms Dynamics Nav)

    Salary: Php80,000.00 - Php100,000.00 per month.

    Responsibilities:

    • Diagnose and solve customer software issues related to Microsoft Dynamics 365 Business Central (NAV) and add-ons.
    • Document issues and resolutions using an online ticketing system (evodesk) per SLAs.
    • Coordinate with consultants, developers, managers, and software vendors.
    • Contribute to knowledge base (KB articles, release notes, etc.).
    • Capture all support calls and track time spent.

    Requirements:

    • 3+ years of experience with Microsoft Dynamics Business Central (NAV) in helpdesk/consulting/end-user roles.
    • Strong module knowledge and business analysis skills; excellent English skills.
    • End-user training experience; IT qualifications; flexible, detail-oriented.
    • PC skills with MS Office; knowledge of SQL, Jet Reports, PowerBI, Microsoft 365 is a plus.
    • Strong negotiation and organizational skills.

    Benefits: Health and Life insurance, Work from home; Schedule: Day shift; Supplemental: 13th month salary.

  • Outsourced NZ Hours – Jr. Customer Support (Onsite/Hybrid)

    Salary: Php29,000.00 - Php33,000.00 per month.

    Responsibilities:

    • Customer registration processing; process incidents; provide solution paths; maintain ticketing.

    Requirements:

    • Minimum 2 years in high-velocity customer support; CRM tools experience (Infocom/Salesforce); strong communication; weekend/night shift willingness; onsite in Ortigas Centre.

    Benefits: Health insurance; 13th month; overtime; promo opportunities.

Additional postings in the original material include multiple entry-level and supervisory roles in Pasig/Ortigas Center with various salary ranges and benefits. This refined description preserves the core job-family content (customer support, supervision, CRM tools, Dynamics NAV) while removing extraneous promotional material and non-essential site boilerplate.

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