Integration Senior Analyst

3 weeks ago

Metro Manila Philippines The Depository Trust & Clearing Corporation (DTCC) Full time

EMEA Senior Talent Acquisition Specialist at The Depository Trust & Clearing Corporation (DTCC)

The DTC Integration Technical team is a crucial part of DTCC Client Services, under the SIFMU Integration division. This team handles onboarding and lifecycle management of new members and accounts, working directly with clients to guide onboarding and manage processes that underpin the client account lifecycle.

Responsibilities
  • Manage all aspects of the client lifecycle, including testing support for industry preparation related to settlement and asset services.
  • Provide testing support and respond to client inquiries regarding account setups, file access, and subscriptions.
  • Ensure operational readiness and a successful transition to production by the implementation date.
  • Provide client support on Day 1 of the Go-Live.
  • Take ownership of the client lifecycle and ensure timely resolution of any issues that arise.
  • Successfully manage multiple client projects simultaneously.
  • Build and maintain strong relationships across all teams involved in client onboarding.
  • Identify and implement opportunities for efficiency by collaborating across teams and the broader DTCC organization.
  • Create and maintain project documentation as needed (e.g., project status reports, SOPs, project plans, test plans).
  • Serve as the voice of the client when appropriate, offering feedback and potential recommendations to Product Management.
  • Effective resolution of technical issues and seamless integration of new accounts.
Qualifications
  • Bachelor's degree preferred or equivalent experience
Talents Needed for Success
  • Minimum of 2 years of related experience in the Financial Services industry
  • Technical Knowledge: Strong knowledge of technical implementation processes and system navigation
  • Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently
  • Client-Facing Skills: Excellent communication and interpersonal skills to interact with clients and internal teams
  • Analytical Skills: Strong analytical skills to assess and improve technical processes
  • Familiarity with DTCC platforms, especially SIFMU DTC and NSCC systems, is a plus
Benefits
  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Retirement benefits
  • Paid Time Off and other leave of absence
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)
Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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