
Sales Staff
6 hours ago
Job Description Responsibilities
- Customer Service: Greet and assist customers in a friendly and professional manner, addressing their needs and guiding them through the product selection process.
- Product Knowledge: Provide detailed information about products or services, including features, benefits, and pricing.
- Sales Transactions: Process sales, including handling cash, credit cards, or other payment methods, and issuing receipts.
- Up-selling and Cross-selling: Encourage customers to purchase additional items or upgrades based on their preferences and needs.
- Inventory Management: Keep track of stock levels, assist in restocking shelves, and report inventory shortages to management.
- Store Maintenance: Maintain a clean and organized sales floor, ensuring displays are appealing and products are neatly arranged.
- Education: High school diploma or equivalent. Additional sales or customer service training is a plus.
- Experience: Previous experience in retail or customer service is often preferred, but not always required.
- Skills: Excellent communication and interpersonal skills; persuasive and confident sales abilities; strong problem-solving skills and the ability to handle customer objections; good time management and organizational skills.
- Appearance: Professional and well-groomed appearance, as sales staff often serve as the face of the store.
- Physical Stamina: Ability to stand for long periods, assist with light lifting, and remain energetic throughout shifts.
- Teamwork: Ability to work well with colleagues and cooperate with management.
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